Major Activities
- Supports the DC’s recruitment process by interviewing, assessing and evaluating prospective candidates for employment. Coordinates interview schedules, testing and background checks and assures all related company policies, procedures and state and Federal employment laws are met. Identifies and develops relationships with external hiring sources, including staffing agencies, to ensure quality candidate flow.
- Supports employee relations activities under the direction of the HR Manager, providing counsel and expertise to the management team.
- Counsels management on performance management activities in the DC. May investigate identified issues, helping to ensure compliance with company policies, procedures, local and/or Federal employment laws.
- Supports the training efforts of team members, from new hire orientation/training to other HR-related training rollouts for leaders or team members.
- Supports administration of benefits, striving to ensure team members understand company benefit programs by regularly answering questions and explaining benefits as opportunities arise.
- Assists the HR Manager in supervision of the HR Coordinator and/or the Seasonal Recruiter positions.
- Generates reports for data analysis including, but not limited to, wage surveys, performance appraisals, staffing reports, turnover reports, and others to support HR planning and decision-making.
- Supports the DC’s leaves of absence by tracking and coordinating with the LOA Administrator and communication with team members about LOA status.
- Manages processes for DC events, including but not limited to Michaels Cares events, building celebrations, individual/team recognition events, etc.
- Completes other related duties as assigned, including projects that may require partnering with HR staff in other DCs and/or Support Center.
Other duties as assigned
Minimum Education
- Bachelor’s degree in related area preferred; other related education/training is a plus
Minimum Type of Experience
- 4 years of relevant work experience
- 2 years of HR experience
Minimum Special Certifications or Technical Skills
- Proficient in Microsoft Office Suite applications and related HR systems (e.g., HRIS and ATS applications)
Other
- Demonstrates good judgment, time management, and decision-making abilities
- Strong interpersonal skills with the proven ability for effective verbal and written communications at all levels
- Ability to listen actively and ask questions to thoroughly understand complex issues
- Maintain confidentiality and practice “Respectful Workplace” behavior at all time
- Able to work a flexible schedule in accordance with the needs of the business in a multi-shift operation
Preferred Special Certifications or Technical Skills
- HR certification (through SHRM or HRCI) is a plus
Preferred Type of Experience the Job Requires
- 3+ years’ experience in an HR Generalist role preferred, particularly in an environment featuring a large population of hourly team members and/or a multi-shift, production-related work environment
Physical Requirements
- Frequent sitting when working in an office environment
- Regular standing/walking, primarily in the office area with occasional walking in the warehouse
- Infrequent light lifting/carrying (of office supplies, etc.) weighing up to 20 pounds
- Infrequent bending, stooping, kneeling and twisting
- Repetitive motion and substantial movement of the wrists, hands and/or fingers
Work Environment
- This position is based in a climate-controlled office setting but will have occasional exposure to the warehouse, which features extreme temperatures dependent on external climate and proximity to dock doors/exits
- Exposure to moderate noise level from DC conveyor/sortation system and powered industrial equipment when in the warehouse
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Skills Required
- Bachelor's degree in a related area
- At least 4 years of relevant work experience
- At least 2 years of HR experience
- Proficiency with Microsoft Office Suite
- Experience with HRIS and ATS applications
- Good judgment, time management, and decision-making abilities
- Strong interpersonal, verbal, and written communication skills
- Ability to maintain confidentiality and practice respectful workplace behavior
- Ability to work a flexible schedule in a multi-shift operation
- HR certification through SHRM or HRCI
- At least 3 years of experience as an HR Generalist, preferably supporting hourly employees in a production or multi-shift environment
Michaels Stores Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Michaels Stores and has not been reviewed or approved by Michaels Stores.
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Healthcare Strength — Multiple medical, dental, and vision options are available alongside virtual care and an Employee Assistance Program. Basic life and AD&D are provided for full-time team members, with optional disability coverage.
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Retirement Support — A 401(k) plan with company matching supports savings for retirement. Eligibility begins after a short tenure period.
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Wellbeing & Lifestyle Benefits — Team members receive broad merchandise and custom framing discounts plus partner savings on fitness, travel, and services. Programs such as Michaels CARES and tuition assistance add wellbeing and development support.
Michaels Stores Insights
What We Do
The Michaels Companies, Inc. is North America's largest specialty provider of arts, crafts, framing, floral, wall décor, and seasonal merchandise for Makers and do-it-yourself home decorators. The Company owns and operates more than 1,200 stores in 49 states and Canada. Additionally, the Company serves customers through Michaels.com, consumercrafts.com and aaronbrothers.com. The Michaels Companies, Inc., also owns Artistree, a manufacturer of high quality custom and specialty framing merchandise, and Darice, a premier wholesale distributor in the craft, gift and decor industry.









