The Role
The HR Business Partner oversees recruitment, talent management, payroll, and employee relations to align with business strategies and improve employee satisfaction.
Summary Generated by Built In
About PayJoy
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
The People Business Partner will be responsible to provide counsel, coaching and support on HR fundamentals and employee related questions to employees ranging from Leadership team members down to entry level ones. Deploy talent management, organizational development, and payroll solutions to drive the business strategy and breakthrough results.
Responsibilities
- Oversee recruitment, and onboarding processes to ensure the organization has the right talent in the right roles.
- Successfully execute all HR Cycle processes (Objective Setting, Talent Review, Mid-Year, Talent Development Plans, Annual Salary Review, budget management, organizational structure, etc.) and ensure HR system updates are completed in a timely manner.
- Develop innovative people strategies and design approaches that deliver business value and create an environment for employee satisfaction.
- Oversee administration of payroll and benefits programs, ensure compliance with legal and regulatory requirements, and provide guidance to employees and managers on people policies and practices.
- Be the go-to person to coach leaders and advise individuals on employee relations issues, talent management, payroll & benefits, internal mobility and getting the most value out of each employee.
- Research and analyze employee trends to understand ways to increase employee engagement and retention.
- Manage and resolve complex employee relations issues by conducting effective, thorough, and objective investigations, as needed.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Experience working in HR as a generalist, with recruiting experience, in startups or globally-dispersed companies preferred, knowledge of l Labor Law and local regulations.
- Ability to work independently, navigate and maintain productivity in a matrix environment.
- Comfortable moving at a rapid pace and taking business strategies into organizational planning that result in successful outcomes both for the business and the workforce.
- Ability to persuade and influence leadership on people matters.
- Collaborative, resourceful, detailed, analytical, and strong sense of urgency with a 'let's / can-do' attitude.
- Had work on fast-paced and uncertain environments
- Fluent English language proficiency
Benefits
- 100% Company Funded : Private Health Insurance for employee and immediate family
- 20 days vacation
- Phone finance, Headphone, home office equipment and wellness perks.
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
PayJoy Principles
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening
Skills Required
- Bachelor's degree in Human Resources, Business Administration, or related field
- Experience working as an HR generalist
- Recruiting experience in startups or globally-dispersed companies
- Knowledge of Labor Law and local regulations
- Fluent English language proficiency
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The Company
What We Do
PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being. Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.
