JINGDONG Logistics is China’s leading technology-driven supply chain solutions and logistics services provider. With a mission of driving superior efficiency and sustainability for global supply chain through technology, the company is committed to becoming the world’s most trusted supply chain infrastructure service provider.
As a Human Resources Business Partner, you will support a high-volume logistics and last-mile delivery workforce across 10 delivery stations in London. You will make a huge impact on our UK business by implementing the best HR practices in the Logistics Industry and achieving business goals.
Key Responsibilities:
- Design and implement HR strategies that align with the company’s business goals in logistics and delivery.
- Lead end-to-end workforce planning and talent deployment strategies, particularly across seasonal peaks and high-turnover environments.
- Oversee leadership pipelines and succession planning for key operational roles, as well as provide excellent internal career development opportunities for our staff
- Support organisation design according to business needs and a constantly changing market
- Champion employee experience through engagement strategies and consistent employee relations practices. Resolve high-risk ER cases and maintain compliance with UK labour laws.
- Use workforce analytics and KPIs (e.g., turnover, cost-per-hire, time-to-fill) to inform decision-making and optimise HR delivery.
Minimum Qualifications:
- 5+ years of progressive HR experience in logistics, supply chain, or delivery-related companies in the UK.
- Strong knowledge of UK employment law and its application in fast-paced operational settings.
- Solid experience managing (high volume) workforce planning, talent strategy, organizational development, and ER.
- Excellent stakeholder management and influencing skills, from local and international site leaders to executive board level.
Preferred Qualifications:
- Chinese language proficiency would be an advantage.
- Experience managing in a large workforce across unionised and non-unionised environments.
What We Offer:
- A dynamic and challenging work environment in a leading global e-commerce company.
- Career progression in a fast growing start-up environment.
- The opportunity to work with a diverse international team and to make a significant impact on JD.com's global presence.
JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
What We Do
JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue.
With more than 300 million customers, JD.com is expanding quickly in China because consumers increasingly demand the authentic, high-quality products JD is known for. We work closely with both domestic brands and top international brands to bring fresh food, apparel, home appliances, baby products and more to Chinese consumers.
To power this massive business we operate our own nationwide logistics network, from warehouses to the last mile. We can deliver up to 90% of orders same- or next-day, making our service the fastest and most reliable delivery service of any large-scale e-commerce company in the world.
By investing in the most cutting edge technologies, JD.com is shaping the future of retail in China and beyond. Our scientists are working on innovative solutions for all parts of our business using big data, artificial intelligence, robotics, computer vision, virtual and augmented reality, unmanned vehicle systems, and more.
Headquartered in Beijing, JD.com is a Fortune Global 500 company with offices around the world, including in New York, Tokyo and a research and development center in Silicon Valley.
