Human Resources Business Partner

As we continue to scale our global platform, the Human Resources Business Partner will play a critical role in driving workforce planning, employee relations, and organizational effectiveness across Fanatics Commerce.

ROLE OVERVIEW

The Human Resources Business Partner enhances people practices to grow next-level player development and support Fanatics Commerce business operations. This role partners with leaders to drive workforce planning, employee relations, talent development, and organizational change in a fast-paced, evolving environment — anchored in influence, trust, data integrity, and risk awareness. The Human Resources Business Partner delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

Cross-Functional Leadership:

• Partner with assigned client groups to understand business objectives, risks, and priorities, translating them into effective people strategies that align with the "One Fanatics" approach.
• Clarify decision-making rights and escalation paths for employee relations, policy application, and business-critical people decisions to enable clear, accountable leadership.
• Lead leaders through change and ambiguity by using data to diagnose issues, evaluate options, and drive durable, organization-wide solutions.

People Leadership:

• Serve as a recognized key resource and approachable coach for employees and managers, effectively facilitating coaching and counseling conversations at all levels.
• Act as a role model of excellent people-practice, leadership, coaching, and motivational skills — willing to be hands-on in reinforcing strong HR behaviors across the organization.
• Support organizational and behavioral change initiatives in fast-paced, evolving environments, guiding leaders with clarity and confidence.

Fan & Customer Impact (Obsessed with Fans)

• Partner with managers on performance management, compensation reviews, employee development, and workforce planning initiatives that build the high-performing teams behind the fan experience.
• Proactively identify and address people-related challenges and opportunities that directly impact business execution and the ability to deliver for fans.
• Develop high-quality solutions, action plans, and metrics aligned to business goals and talent needs, ensuring teams are equipped to serve fans at the highest level.
• Ensure assigned locations remain compliant with applicable employment laws and company policies, protecting both employees and the integrity of the fan-facing business.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

• Analyze organizational health using key people metrics — engagement, retention, and performance trends — and provide data-driven recommendations that inform smarter people strategies.
• Apply in-depth knowledge of employment law to day-to-day coaching, counseling, performance management, and disciplinary actions, developing creative and compliant solutions to complex challenges.
• Investigate complex employee relations matters and recommend effective, compliant resolutions aligned with company values, bringing fresh thinking to recurring and novel issues alike.
• Assist with the design, implementation, and administration of HR policies and procedures related to compensation, employment decisions, and employee development to keep pace with a growing, evolving business.

Ownership & Execution (Determined & Relentless Mindset)

• Own ER strategy and execution for assigned client groups, escalating sensitive and high-risk matters appropriately while driving resolution with a sense of urgency and accountability.
• Manage a range of tasks and competing priorities simultaneously, demonstrating self-motivation, proactivity, and the ability to go above and beyond in a fast-paced, dynamic environment.
• Prepare clear and concise reports and deliver formal presentations or training to all levels of the organization, communicating insights and recommendations with confidence and precision.
• Perform other projects and initiatives as assigned, approaching every challenge with strategic agility and a relentless commitment to execution.

AI & DIGITAL CAPABILITY

We are building a future-ready organization. This role is expected to:

• Apply AI and technology to improve efficiency, quality, and outcomes
• Use data and digital tools to inform decisions and enhance performance
• Demonstrate curiosity and adaptability in adopting new technologies and ways of working
• Contribute to a culture of innovation and continuous improvement

CAPABILITIES & EXPERIENCE YOU BRING

Required Qualifications:

• Proven knowledge of HR administration procedures, EEO and related labor laws, employment law, and job analysis methodologies, with the ability to apply that knowledge in day-to-day HR practice.
• Demonstrated ability to establish trust and build productive relationships at all levels of the organization, serving as an approachable and credible resource for both employees and managers.
• Excellent facilitation and oral and written communication skills, with the ability to prepare clear, concise reports and deliver formal presentations or training across all organizational levels.
• Proven ability to deliver in a fast-paced, dynamic environment, effectively managing a range of tasks and priorities simultaneously while maintaining high-quality outcomes.
• Strategic agility and self-motivation, with a proactive mindset and a track record of going above and beyond to drive impact.
• Experience leading organizational and behavioral change initiatives, using data to diagnose issues, evaluate options, and implement durable solutions in evolving environments.
• Strong coaching and performance management skills, with a demonstrated ability to support managers through complex employee relations matters and disciplinary processes in a compliant and values-aligned manner.

Education:

• Bachelor's Degree in Human Resources, Business Administration, or the equivalent combination of education, training, and work experience.

WORK LOCATION

On-site: Your work location will be onsite in Norman, Oklahoma.