What to expect:
The Human Resources Business Partner is responsible for providing multi-faceted support to multiple workgroups at United Ground Express.
How you will make an impact:
- Oversee the day-to-day human resources operation in designated region, hub, or Corporate function.
- Coordinate employee relations activities including performance management and recognition programs.
- Conduct investigations and consultations with all employee work groups.
- Proactively communicate changes or company initiatives to impacted workgroups.
- Support labor relations when needed, including grievance responses and communication with Union Special Reps.
- Lead and conduct employee reasonable accommodation process.
- Partner with business leaders to liaise on issues such as employee recognition, recruitment, promotion, retention, development, change management, company investigations, etc.
- Interface with business partners regarding disciplinary actions.
- Address, investigate and resolve employee issues.
- Support new location start-up activity.
- Provide support for performance management including performance counseling.
- Responsible for supporting the business partners with emphasis in all areas of employee relations including but not limited to FMLA, ADA, EEO, employee appeals, mediations, settlement agreements, conflict resolution, and drug and alcohol programs.
- Leads or supports special projects and cross-functional HR initiatives , applying sound judgment and project discipline to deliver results.
What you will bring:
Required Experience, Qualifications & Skills:
- Experience communicating effectively with all levels of the organization.
- 4 - 6 years of human resources experience with emphasis on business partnerships, employee advocacy, change activities, HR administration and labor activities.
- Broad knowledge of employee relations, training, conflict resolution and investigation experience.
- Experience with FMLA, EEO laws and other employment related state and federal laws & regulations.
- Demonstrated ability to work under pressure and deal with complex issues including strong analytical skills.
- Ability to make rational, realistic decisions using good reasoning and sound judgement.
- Observance of confidentiality.
- Excellent communication skills (written & verbal) with strong customer service orientation.
- Excellent interpersonal skills with the ability to build strong working relationships as well as develop and deliver fair and equitable solutions.
- Must be self-motivated and have an enhanced ability to prioritize, plan, and execute using good business judgement in a fast-paced environment.
- Must be well organized with the ability to multi-task.
- Must be able to effectively work with all levels of management.
- This position requires up to 20% travel, at times with little notice.
Preferred Experience, Qualifications & Skills
- Labor relations and grievance process management experience.
Note: For internal UGE candidates (current UGE Employees), please be sure to attach the Internal Candidate Eligibility Form, filled out by your direct supervisor, to your application. The form can be found on the UGE Talent Acquisition SharePoint Page or by clicking here: Internal_Candidate_Eligibility_Form.2024
Total Rewards:
Salary will be competitive and commensurate with experience.
As a UGE employee you’ll receive the following:
- Flight privileges: Our employees and their families can fly anywhere in the world on stand-by across United Airlines’ amazing global network.
- Discount Program: 20% off for flight tickets with United Airlines
- Vacation, Sick Time, and Floating Holidays
- Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance
- Flexible Spending Accounts, Long Term Disability,
- 401(k)
- Paid Training
- Paid parking or transportation assistance
- Participation in the UGE annual incentive plan
ADA Specifications
- Repetitive motions that may include the wrists, hands, and/or fingers.
- Requires ability to use computers and other office equipment.
- Requires ability to sit, stand and walk for extended periods of
- Ability to pass all pre-screening clearances applicable to position qualifications.
United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
Skills Required
- 4–6 years of human resources experience emphasizing business partnerships, employee advocacy, change activities, HR administration, and labor activities
- Effective communication with all levels of the organization
- Knowledge of employee relations, training, conflict resolution, and investigations
- Experience with FMLA, EEO laws, and other employment-related state and federal laws and regulations
- Strong analytical skills and ability to handle complex issues under pressure
- Sound judgment and ability to make rational, realistic decisions
- Confidentiality and discretion
- Excellent written and verbal communication skills with strong customer service orientation
- Strong interpersonal skills and ability to build working relationships and deliver fair, equitable solutions
- Ability to prioritize, plan, execute, multitask, and work in a fast-paced environment
- Ability to work effectively with all levels of management
- Up to 20% travel, sometimes with little notice
- Labor relations and grievance process management experience
What We Do
United Ground Express (UGE) is a wholly owned subsidiary of United Airlines that provides airport ground-handling services across more than 60 line stations and multiple hubs. UGE delivers ramp operations, passenger services, baggage handling, aircraft appearance and ground support for United and partner carriers, prioritizing safety, reliability and customer service while offering career growth and operational support at airports nationwide.
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