Arch Global Services (Philippines) Inc. is a proud member of the Arch Capital Group LLC (www.archgroup.com), a globally recognized leader in insurance, reinsurance, and mortgage insurance solutions.
Established as the Group’s Global Service Operations (GSO) hub in the Philippines, Arch Global Services delivers critical support to Arch Capital’s worldwide network. We provide high-quality, high-impact business services across key areas such as Finance, IT, Risk, Actuarial, Operations, Project Management, Data & Analytics, and Shared Services.
At Arch, we believe in empowering our people with meaningful work, continuous learning, and a collaborative culture that values innovation, agility, and integrity. Our dynamic Manila and Cebu-based teams play a vital role in driving operational excellence and digital transformation for the Arch enterprise.
Joining Arch Global Services means being part of a fast-growing, high-performing organization that offers global exposure, professional development, and a strong commitment to work-life balance. If you’re looking to grow your career in a company that values talent, purpose, and potential — we invite you to build your future with us.
Be part of something bigger. Be part of Arch. Where the people is our biggest asset!
Job DescriptionThe Junior HR Business Partner (Junior HRBP) acts as a foundational liaison between HR and assigned business segments or functional teams within the global shared services hub. This role blends operational execution with consultative support, assisting senior HR leadership in implementing talent strategies, managing employee relations, and driving data-informed HR solutions.
Business Alignment & Support: Partner directly with front-line managers to understand team objectives, providing operational HR guidance that aligns with the corporate values.
Employee Relations & Engagement: Serve as the initial point of contact for employee inquiries regarding policies, benefits, and workplace concerns. Assist in facilitating conflict resolution and disciplinary processes in full compliance with Philippine labor laws.
Performance Management Support: Help execute annual performance cycles, tracking completion rates, supporting managers with Performance Improvement Plans (PIPs), and maintaining documentation.
Talent Onboarding & Lifecycle Management: Partner with Talent Acquisition and People Operations to ensure seamless onboarding for new hires and facilitate smooth internal movements, promotions, and offboarding workflows.
HR Analytics & Reporting: Extract, analyze, and build reports out of Workday to track key HR metrics (such as headcount trends, attrition, and time-to-fill analytics) to present actionable insights to HR leadership.
- 2–4 years of progressive HR experience, preferably within a shared services, BPO, or global corporate environment.
- Hands-on experience with Tier-1 HRIS platforms (experience with Workday is highly advantageous); strong proficiency in MS Excel.
- Strong baseline knowledge of Philippine Labor Code; exceptional communication skills; ability to manage sensitive and confidential data.
- Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field.
Skills Required
- 2-4 years progressive HR experience, preferably in shared services, BPO, or global corporate environment
- Hands-on experience with Tier-1 HRIS platforms (Workday experience highly advantageous)
- Strong proficiency in MS Excel
- Strong baseline knowledge of Philippine Labor Code
- Exceptional communication skills
- Ability to manage sensitive and confidential data
- Bachelor's degree in Human Resources, Psychology, Business Administration, or related field
What We Do
Arch Global Services (Philippines) Inc. is a subsidiary of Arch Capital Group Ltd., established in April 2016. It functions as a shared services and global capability center, providing comprehensive operational, IT, and financial support services to its parent company's insurance, reinsurance, and mortgage insurance businesses worldwide.
