Human Resources Associate

The HR Associate provides foundational support across HR operations, onboarding, and talent processes. This role is ideal for a recent graduate or early-career professional interested in building a career in Human Resources. You’ll work closely with members of the HR team to learn core processes, support day-to-day activities, and contribute to a positive employee experience.

Location: Merchants Fleet Headquarters in Hooksett, NH

What You’ll Do:

HR Operations & Data Support

• Assist with entering and updating employee information in HR systems, ensuring accuracy and completeness
• Support the maintenance of employee records and documentation in electronic filing systems
• Help track and organize updates to job descriptions and employee records

Onboarding & Employee Experience

• Support onboarding activities, including preparing materials and assisting with new hire coordination
• Assist with collecting I-9 documentation and ensuring forms are completed accurately
• Respond to basic employee questions and route more complex inquiries to appropriate team members

Recruiting & Talent Support

• Assist with interview scheduling and coordination, including communication with candidates
• Support job posting updates and maintenance across internal and external platforms
• Help coordinate pre-employment processes such as background checks, under guidance from HR team members

Compliance & Administrative Support

• Assist in preparing and organizing documentation related to HR processes (e.g., onboarding, compliance training)
• Support tracking of required employee training and follow up on completion status
• Help respond to employment verification requests and other standard inquiries

Team & Project Support

• Provide administrative support to HR team members on various projects and initiatives
• Assist with planning and coordination of employee engagement activities and events
• Support updates to internal HR resources (e.g., intranet content) as directed

What We’re Looking For:

• Strong attention to detail and organizational skills
• Customer-service mindset with a willingness to learn
• Ability to handle sensitive information with confidentiality
• Strong communication and interpersonal skills
• Positive attitude and ability to work collaboratively in a team environment
• Basic problem-solving skills and adaptability

Education & Experience:

• Bachelor’s degree in Human Resources, Business, or related field (or in progress)
• Internship or prior administrative experience preferred
• Familiarity with Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Interest in learning HR systems and processes

What You’ll Gain:

• Exposure to core HR functions including onboarding, HR operations, and recruiting
• Hands-on experience with HR systems and tools
• Opportunity to learn from experienced HR professionals
• A clear path for growth and development within the HR function

The Company 

You're invigorated by team collaboration and a fast-paced work environment. Opportunities for growth motivate you to always bring your A-game. You’re tired of being told “no” when you think of ways to improve, innovate, and do things better.

There’s a place for people like you. Welcome to Merchants Fleet.

We’ve been around for more than 60 years, but we’re the fastest growing fleet management company in North America. The fleet industry is behind every delivered package, the summertime memories kids make on their way to camp, and the heavy-duty trucks and vans that keep the lights on. That’s a lot of responsibility, and why we want our employees to always be at their best.

Everything at Merchants Fleet is fueled by our entrepreneurial spirit, including:

• Leadership who truly lead and engage with employees   
• Real career paths and the tools you need to grow and develop  
• A work environment that’s encouraging and collaborative

We know employees won’t stay if they’re not happy, which is why we provide a great benefits package on top of our award-winning work environment. In fact, we’ve just made the “Great Companies to Work For in NH” list for the eighth year in a row and have a 88% employee satisfaction score (higher than the national average of 57%).

So, what are you waiting for? See why a career with Merchants Fleet is the best decision your future self has ever made.