Human Resources Associate

# HUMAN RESOURCES ASSOCIATE ## Position Information **Position Title:** Human Resources Associate **Department:** Administration & Human Resources **Reports To:** Administration & Finance Operations Manager **Location:** Wellness Partners Medical Center (WPMC), Monrovia, Liberia **Employment Type:** Full-Time --- # Position Summary The Human Resources Associate provides administrative and operational support for the day-to-day human resource functions of Wellness Partners Medical Center (WPMC). The primary focus of this role is maintaining accurate HR records, supporting workforce administration processes, coordinating recruitment and onboarding activities, and tracking routine HR data and compliance requirements. This position is responsible for managing non-confidential employee information and ensuring that HR systems, trackers, and personnel records remain accurate, organized, and up to date. The HR Associate serves as a key administrative resource for managers and employees by supporting routine HR processes while maintaining professionalism, discretion, and attention to detail. This role is not responsible for independent decision-making regarding employee relations, disciplinary matters, compensation decisions, or other highly confidential HR functions, which remain under the responsibility of management. --- # Key Responsibilities ## 1. Employee Records and HR Information Management * Maintain accurate electronic and physical employee personnel records. * Enter, update, and audit employee information within HR databases, spreadsheets, and tracking systems. * Track required employment documentation, licenses, certifications, and credential expiration dates. * Ensure personnel records are complete, organized, and readily accessible for authorized use. ## 2. Workforce Administration and Tracking * Maintain attendance, leave, staffing, and workforce tracking systems. * Monitor leave balances, absences, and other routine workforce metrics. * Assist departments in obtaining, submitting, and maintaining required HR documentation. * Prepare routine HR reports and workforce data summaries for management review. ## 3. Recruitment, Onboarding, and Training Coordination * Support recruitment administration, including applicant tracking, interview scheduling, and candidate communications. * Coordinate onboarding documentation, orientation records, and new employee file setup. * Maintain training records and monitor completion of required training, certifications, and credential renewals. * Assist with staff development activities and workforce compliance tracking. ## 4. HR Administrative Support * Prepare standard HR forms, correspondence, reports, and employee documentation. * Support employee communications related to routine HR processes and administrative requirements. * Assist with HR audits, projects, and continuous improvement initiatives. * Ensure compliance with WPMC policies, procedures, and documentation standards. --- # Information Access and Confidentiality The Human Resources Associate will have access only to employee information necessary to perform assigned duties and responsibilities. The Human Resources Associate shall not independently access, manage, or distribute: * Compensation and salary decision records. * Disciplinary investigation files. * Sensitive employee relations matters. * Executive personnel records. * Employee medical information. * Other management-level confidential HR documentation unless specifically authorized. The Human Resources Associate is expected to maintain strict confidentiality and professionalism in all aspects of work. --- # Performance Expectations The Human Resources Associate will be expected to: * Maintain accurate and up-to-date HR records and workforce data. * Ensure timely and accurate completion of assigned HR administrative processes. * Produce reliable reports and tracking information within established timelines. * Demonstrate professionalism, discretion, and attention to detail. * Maintain organized documentation systems with minimal errors. * Support efficient and consistent HR operations across the organization. --- # Qualifications ## Education * Associate degree or Bachelor's degree in Human Resource Management, Business Administration, Public Administration, Management, or a related field preferred. ## Experience * One to three years of administrative, human resources, office management, or data management experience preferred. * Experience maintaining records, databases, or administrative tracking systems is an advantage. * Experience in a healthcare environment is desirable but not required. --- # Required Skills and Competencies ## Technical Skills * Proficiency in Microsoft Word, Excel, Outlook, and Google Workspace applications. * Strong data entry, record management, and document control skills. * Ability to maintain accurate databases, trackers, and spreadsheets. * Ability to prepare reports and summarize workforce information. ## Professional Skills * Strong organizational and time-management skills. * Excellent attention to detail and accuracy. * Professional written and verbal communication skills. * Ability to maintain confidentiality and exercise sound judgment. * Ability to work independently while following established procedures. * Strong follow-through and problem-solving abilities. --- # Working Relationships The Human Resources Associate works closely with: * Administration & Finance Operations Manager * Clinical Operations Manager * Department Supervisors * Finance Team * All WPMC Employees --- # About Wellness Partners Medical Center Wellness Partners Medical Center (WPMC) is committed to providing **safe, reliable, convenient care at global standards**. WPMC operates through structured systems, clear accountability, continuous quality improvement, and internationally recognized standards designed to deliver exceptional patient and employee experiences. The Human Resources Associate plays an important role in supporting the workforce systems and administrative processes that enable WPMC to achieve its mission.