Human Resources Assistant

The Human Resources Assistant provides administrative and operational support to the Human Resources department and helps ensure efficient employee-related processes. This position assists with recruitment, onboarding, employee records, benefits administration, payroll support, attendance tracking, HR communications, and general office administration.

The ideal candidate is organized, dependable, detail-oriented, professional, and able to handle confidential employee information with discretion.

Key Responsibilities

• Provide administrative support to the Human Resources department.
• Maintain accurate and up-to-date employee personnel records and HR databases.
• Assist with job postings, applicant tracking, resume screening, interview scheduling, and candidate communication.
• Coordinate new-hire onboarding activities, including paperwork, orientation, system access, and required documentation.
• Assist with employee offboarding and termination procedures.
• Prepare and maintain employment-related documents, forms, letters, and reports.
• Verify employment information and assist with background-check and pre-employment processes as applicable.
• Maintain employee attendance, timekeeping, and leave records.
• Assist with payroll-related administrative tasks and resolve basic timekeeping discrepancies.
• Support employee benefits administration, including enrollment, changes, and employee inquiries.
• Respond to routine employee questions regarding HR policies, procedures, benefits, and employment documentation.
• Direct complex employee questions or concerns to the appropriate HR professional.
• Assist with maintaining compliance with company policies and applicable employment regulations.
• Maintain confidentiality of employee records and sensitive HR information.
• Assist with HR audits, reports, surveys, and compliance documentation.
• Prepare spreadsheets, presentations, correspondence, and other HR-related materials.
• Schedule HR meetings, interviews, orientations, and training sessions.
• Assist with employee engagement activities, company events, and internal communications.
• Maintain organized electronic and physical HR files.
• Assist with HR projects and process improvements.
• Perform other administrative duties as assigned.

Required Qualifications

• High school diploma or equivalent required; associate or bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• Previous administrative, office, customer service, or HR experience preferred.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to maintain strict confidentiality.
• Proficiency with Microsoft Office or Google Workspace.
• Ability to learn HR information systems and other company software.
• Professional demeanor and strong interpersonal skills.
• Ability to work independently and collaboratively.
• Ability to prioritize multiple tasks and meet deadlines.

Preferred Qualifications

• Previous experience working in a Human Resources department.
• Familiarity with HRIS, applicant tracking systems, payroll systems, or employee databases.
• Knowledge of basic employment and HR practices.
• Experience assisting with recruiting and onboarding.
• Experience with employee benefits administration.
• Experience preparing HR reports and spreadsheets.
• Familiarity with employment documentation and recordkeeping requirements.
• Bachelor's degree in Human Resources, Business Administration, or a related discipline.

Essential Skills

Organization: Maintains accurate records and keeps HR processes and documents organized.

Confidentiality: Handles sensitive employee and company information appropriately.

Communication: Communicates professionally with employees, applicants, managers, and HR team members.

Attention to Detail: Accurately processes employee information, forms, records, and reports.

Customer Service: Provides helpful and professional support to employees and job candidates.

Technology: Uses HR software, spreadsheets, email, databases, and other office applications effectively.

Time Management: Manages competing priorities while meeting deadlines.

Problem Solving: Identifies routine issues and knows when to escalate more complex matters.

Typical HR Activities

The Human Resources Assistant may assist with:

• Recruitment and hiring
• Job postings
• Resume and application processing
• Interview scheduling
• New-hire paperwork
• Employee onboarding
• Employee file maintenance
• Attendance and timekeeping
• Payroll support
• Benefits administration
• Employee communications
• Training coordination
• Performance-management administration
• Employee engagement activities
• HR reporting
• Compliance documentation
• Employee offboarding

Performance Expectations

Performance may be evaluated based on:

• Accuracy of employee records
• Timeliness of HR administrative tasks
• Quality of customer service provided to employees and applicants
• Confidentiality and proper handling of sensitive information
• Recruitment and onboarding support
• Organization of HR files and documentation
• Responsiveness to employee and management requests
• Attendance and reliability
• Compliance with company policies and procedures
• Ability to meet deadlines and manage multiple priorities

Work Environment

The Human Resources Assistant generally works in an office, corporate, healthcare, educational, nonprofit, or other organizational environment. The position may be on-site, hybrid, or remote depending on the employer. Regular interaction with employees, managers, job candidates, and HR team members is expected.

Physical Requirements

• Ability to work at a computer for extended periods.
• Ability to communicate by telephone, email, video conference, and in person.
• Ability to use standard office equipment.
• Ability to organize and handle documents and files.
• Reasonable accommodations may be provided for qualified individuals with disabilities.