The Role
Supports the Director of Human Resources in delivering strategic and operational HR objectives for a luxury hotel. Advises leaders on organizational and people matters, leads recruitment and onboarding, strengthens employer branding and colleague engagement, manages communications and grievances, develops compensation and benefits structures, and ensures compliant implementation of corporate and local HR policies.
Summary Generated by Built In
Supports the Director of Human Resources as a Business Partner ensuring the delivery of the ambitious business objectives of the hotel by locally delivering the strategic HR agenda focused on attracting, developing, engaging, and retaining talent, ensuring effective performance management, supporting organizational design and workforce planning, and ensuring efficient and compliant HR operations.
Key Responsibilities
The Human Resources Manager will assist the Director of Human Resources in the following areas:
- Support and coach the leadership team in any organizational and people topics, to help them achieve their guest service and business objectives.
- Maintain and develop a strong employer brand in the local market and beyond, implement effective and innovative search and selection for senior as well as volume recruitment through a variety of sources, as well as an effective onboarding process.
- Drive strong colleague engagement through employee communication and creative activities and events, and ensure proactive follow up on engagement survey results and ongoing feedback, handle staff grievance issues proactively
- Understand the competitive positioning of the hotel as an employer in the market and create appropriate compensation & benefits structures based on market and internal benchmarking
Ensures that corporate and local policies & procedures are communicated and implemented.
Skills, Knowledge and Expertise
- University Degree in HR, or Congolese Law.
- Fluent in French and English.
- 6 years prior work experience in HR Management in the hospitality, preferably luxury, industry with at least 2 of those years in a leading position.
- Significant understanding of work culture in Congo.
About
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Skills Required
- University degree in Human Resources or Congolese Law
- Fluency in French and English
- Six years of prior experience in HR management within the hospitality industry, preferably luxury hospitality
- At least two years of experience in a leading position
- Significant understanding of work culture in Congo
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The Company
What We Do
Kempinski Hotels is a German luxury hotel management company, recognized as Europe's oldest luxury hotel group, operating upscale hotels worldwide and focusing on creating memorable guest experiences.
