Human Resources Analyst

Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great digital experience starts with search and browse. Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need. Brands including Crate & Barrel, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks' suite of products to power commerce, customer service, and workplace applications that delight customers and empower employees. Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way.

About the Role

The Human Resource Analyst will run the daily functions of the People Services department with a primary focus on HRIS analysis, data reporting, and supporting Total Rewards programs including compensation, sales compensation programs, and equity management. In addition, supporting new hire orientation, benefits administration, and enforcing company policies and practices.

***PLEASE NOTE: This role is open only to candidates in the Eastern time zone***

About the Team

Our People Services (People Ops) team collaborates in a fast paced, high change environment supporting our global employees. People Services supports the entire employee life cycle: recruitment, onboarding, offboarding, policy and procedure development, employee relations, benefits management, HR technology, performance management, engagement, HR metrics and more. We support our global team with an “exceptional service” mindset to support our managers & employees.

Responsibilities:

• Manage HRIS systems and provide data analysis to support decision-making processes.
• Support Total Rewards programs including compensation structures, sales compensation plans, and equity management initiatives.
• Uphold the core values and policies & procedures of the organization.
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; review policies and practices to maintain compliance.
• Implement new hire orientation and employee recognition programs.
• Perform routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Review, track, and document compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
• Perform all other duties, as assigned.

Skills & Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field required
• 3+ years of human resource administration experience, including total compensation planning (we use Pave) and HRIS experience (we use Bob)
• 3+ years of experience with Human Resources reporting on compensation and benefits, headcount, time-off, and other employee data via HRIS
• SHRM-CP a plus 
• Thorough knowledge of employment-related laws and regulations
• Excellent negotiation, and conflict resolution skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and to delegate them when appropriate
• Knowledge of Google Suites preferred 
• Ability to act with integrity, professionalism, and confidentiality
• Must be able to pass a background check
• Located in Eastern time zone

Competencies

• Resourceful-willing to jump in, be agile/flexible, leverage existing resources to accomplish goals, ability to work independently
• Team player-confident in collaborating with a diverse community of people and personalities across geographies, backgrounds, and professional abilities
• Strong verbal and written communication skills
• Empathy and care for all stakeholders of Lucidwork including employees, customers, partners, and guests
• Ability to handle confidential information

Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. Applicants receive consideration based on the relevant talents, skills, and experiences they offer to our company.

Thank you for your interest and we look forward to learning more about you.

Note to third party recruiters:

We appreciate your interest in our job opportunities. However, we kindly request that third-party recruiters and staffing agencies refrain from contacting us regarding these positions. We prefer to work directly with candidates and do not accept unsolicited resumes or candidate referrals from third-party recruiters or agencies. Unsolicited resumes and referrals will become the property of Lucidworks, and no fee will be paid should we hire a candidate whose resume was sent unsolicited.