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Working with the world’s leading global and regional airlines since 1971 delivering fast and efficient service standards
The Role
Provides generalist HR support across the employee lifecycle for a defined business area. Responsibilities include employee relations, recruitment support, HR administration, absence monitoring, payroll inputs, onboarding and offboarding, trend reporting, and participation in HR projects. The role requires strong relationship-building, prioritization, multitasking, and confidence challenging working practices. CIPD Level 5 or above is advantageous. The position is office-based at London Heathrow and requires background, employment history, and drug and alcohol checks.
Summary Generated by Built In
WFS is growing our HR team at London Heathrow.
Our HR Advisors are responsible for supporting the full employee life cycle including recruitment, employee relations and change projects for their defined employee groupings.
If you want to develop your career in a truly generalist role where you have the opportunity to make a real difference then we want to hear from you.
Note, this role is office based Monday to Friday.
Our HR Advisors are responsible for supporting the full employee life cycle including recruitment, employee relations and change projects for their defined employee groupings.
If you want to develop your career in a truly generalist role where you have the opportunity to make a real difference then we want to hear from you.
Note, this role is office based Monday to Friday.
Your main responsibilities on a day to day basis will be:-
- Working with a defined business area to provide a full HR advisory service and guidance on a range of employee issues
- Managing employee relations cases including providing professional advice, attending meetings and preparing and issuing accurate documentation whilst ensuring adherence to company policies
- Acting as a trusted partner on recruitment requirements including setting up advertisements, sifting CV’s and interviewing candidates, coaching managers on best recruitment practice and issuing offers of employment in line with agreed terms and conditions
- Managing the HR administration for the defined business area including sickness absence monitoring, payroll input, new starter and leaver processes
- Reporting of monthly trends, actions and issues and suggesting solutions to the business
- Working with the HR Business Partner on various projects
To be successful in this role you will need:-
- CIPD qualification Level 5 or above would be an advantage
- HR Advisor experience, ideally gained in a warehouse, logistics or manufacturing environment
- The ability to multi-task and prioritise workload
- A passion for building relationships, the strength to challenge working practices whilst striving to deliver a professional HR service
Please note that if you are offered this position, you will be subject to a background check including a criminal record check, 5 year employment history and a drug & alcohol test.
Our Values
Safety
- Always look out for our own and each other's safety.
- Proactively identify safety risks, hazards and unsafe behaviours promptly and courageously.
- Comply with all relevant safety regulations and standards at all times.
- Learn from mistakes and share that learning.
Customer Focus
- Delight customers by actively anticipating their needs, concerns and preferences.
- Offer alternative "yes" solutions to "no" situations.
- Deliver service excellence and always aim to exceed customer expectations.
Respect
- Appreciate everyone's background, cultural values and opinions at all times.
- Actively listen and understand other's intent and point of view, especially during disagreements.
- Build trusting relationships, demonstrate empathy and care for others.
Excellence
- Always do the right thing. Do it right the first time.
- Demonstrate extreme ownership: See it, Own it, Solve it.
- Adopt a growth mindset: keep learning, stay agile, be resilient.
- Set high expectations, embrace innovation and practice continuous improvement.
Teamwork
- Prioritise SATS Group's interests over one's own and department needs.
- Proactively share resources, ideas and information constructively.
- Build on each other's strengths and ideas to achieve win-win outcomes.
About
WFS, a member of the SATS Group, is a global air cargo logistics leader and best-in-class ground handling partner.In our UK business, which employs more than 900 people across 17 sites nationwide, we have a clear vision: to empower our people, continuously improve, and lead our industry through outstanding customer focus.
Skills Required
- Experience working as an HR Advisor
- Experience in a warehouse, logistics, or manufacturing environment
- Ability to multitask and prioritize workload
- Ability to build strong professional relationships
- Confidence to challenge working practices while delivering a professional HR service
- CIPD qualification at Level 5 or above
- Successful completion of a criminal record check, five-year employment history check, and drug and alcohol test
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The Company
What We Do
WFS is one of the world's leading ground handling organizations, providing high quality cargo, passenger, premium, ramp, baggage and technical services across a network spanning over 170 locations in more than 22 countries on five continents.
Why Work With Us
Our highly trained and experienced operations teams are experts in optimizing the capacity of cargo pallets and containers, ensuring we maximize the revenue potential on every flight. At WFS, Environmental, Social and Governance (ESG) criteria are at the heart of our business strategy.
