Intelcom | Dragonfly
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.
A Strategic Role at the Heart of Logistic
Responsibilities
- Manage day-to-day human resources activities, including employee onboarding, personnel file administration, disciplinary actions, and workforce changes.
- Maintain accurate employee records and ensure data integrity within the Human Resources Information System (HRIS).
- Participate in the development, implementation, and ongoing maintenance of HR policies, procedures, and practices.
- Ensure compliance with internal policies and applicable legislation and regulations, including Québec’s Law 25 respecting the protection of personal information.
- Support managers in the application of HR policies, performance management, conflict resolution, and employee relations matters.
- Provide first-level guidance and support to managers to promote effective people management practices.
- Contribute to maintaining a positive, respectful, and engaging work environment.
- Assist with the management of workplace injury, disability, and workers’ compensation claims.
- Support the handling of grievances, internal investigations, and other labour and employee relations matters.
- Conduct research, analyze HR data and key performance indicators (KPIs), prepare reports, and provide recommendations.
- Assist in the preparation of activity reports and HR metrics and statistics.
- Provide support to various HR functions and departmental projects.
- Perform other related duties as assigned.
Qualifications
- University degree in Human Resources, Business Administration, or a related field.
- 1-3 years of experience in Human Resources.
- Excellent verbal and written communication skills in French and good working proficiency in English.
- Proficiency with Microsoft Office Suite and experience using Human Resources Information Systems (HRIS).
- Strong interpersonal, communication, and collaboration skills.
- Excellent analytical, problem-solving, and critical-thinking abilities.
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
- Ability to handle confidential information with discretion and professionalism.
- Adaptability and initiative in a dynamic and evolving work environment.
- Strong teamwork skills, sound judgment, autonomy, and accountability.
Why Join Us?
At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:
On-site gym with a personal trainer
Employer-provided lunch of your choice
Comprehensive group insurance
Group RRSP plan
Care & Well‑Being Activities
Partial reimbursement for public transportation
Employee Assistance Program
…and much more.
This position has been opened to address a genuine organizational need within the company.
At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.
We embrace diversity, ensure equity, and foster a true sense of belonging.
Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.
Skills Required
- University degree in Human Resources, Business Administration, or a related field
- 1-3 years of experience in Human Resources
- Excellent verbal and written communication skills in French and good working proficiency in English
- Proficiency with Microsoft Office Suite
- Experience using Human Resources Information Systems (HRIS)
- Strong interpersonal, communication, and collaboration skills
- Excellent analytical, problem-solving, and critical-thinking abilities
- Strong organizational skills and ability to manage multiple priorities and meet deadlines
- Ability to handle confidential information with discretion and professionalism
- Adaptability, initiative, teamwork, sound judgment, autonomy, and accountability
What We Do
Intelcom est une entreprise de logistique du dernier kilomètre chef de file dans le secteur du commerce électronique. Nos équipes d’un bout à l’autre du Canada ainsi que notre réseau d’entrepreneurs indépendants contribuent aux activités quotidiennes d’Intelcom. En innovant constamment et en adoptant une approche unique en matière de technologies logistiques, Intelcom est résolument tournée vers l’avenir afin de continuer à offrir une efficacité opérationnelle toujours plus grande. __ Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations. Through constant innovation and a unique approach to logistics technology, Intelcom is focused on what’s ahead to continue delivering new levels of operational efficiency.
