Aspect Retail Logistics, US, Inc. is a third-party provider of customized logistics solutions with operations across the US and Canada. A leader in supply chain, we have strong partnerships with our customer supported by our service-oriented culture.
Join Aspect Retail Logistics, and you'll be part of a diverse team focused on delivering the best possible service to our customers, creating a fun and collaborative work environment, and giving back to the community.
The Opportunity
To make an impact at a dynamic, high-growth supply chain organization.
We are currently seeking a Human Resources and Safety Manager to join our Leadership Team. Reporting to the Sr Manager Labor Relations, the role will be responsible for generalist services in the functional areas of health & safety, employee relations, talent management, performance management, compensation & benefits, and employee engagement.
Responsibilities
Leadership & Performance Management
- Ensures the maintenance of a positive employee relations climate through the fair application of policies and programs to improve team member satisfaction; the implementation of activities to assess climate/culture; the promotion of inclusive communication practices; and the resolution of employee issues through the effective use of open door, and investigation and counseling techniques.
- Supports implementation of HR and Safety programs that support the strategic plans of the business.
- Conducts HR trends analysis (Turnover, retention, time to fill, recruiting spend), creates reports and provides to appropriate business partners. Partners with leaders to identify and implement planned outcomes.
- Develops and maintains partnerships with facility Management to strengthen relationships, administer HR policies and procedures, and monitor internal communication.
- Works with managers to determine methods and strategies to identify performers and non-performers; aides in development of action plans to improve underperforming teammates.
- Is accountable to ensure the business unit’s needs are met through appropriate involvement and collaboration with Operations and HR Shared Services Team.
- Adapt quickly to change, maintain a corporate culture of excellence, and implement decisions based on Metro’s core values.
- Provides leadership and consultation to management in the areas of employee relations, performance management, salary and performance review, corrective action and documentation, recruitment, and selection, coaching and development, and policy/legislation awareness.
Employee Relations & Employment Law
- Provide leadership and expert knowledge to facility teammates to ensure compliance with all Company policies and practices as well as all federal and state legislation and regulations. This includes but is not limited to ADA/ADEA, EEO FLSA, FMLA, HIPPA, Wage & Hour and Immigration and Nationality Act.
- Advises on legislative changes and/or trends in HR; ensures on-going legal compliance with all relevant federal and state employment legislation and HR policy; and ensures consistent and fair policy and practice application.
- Investigates teammate concerns, develops resolution, and ensures the implementation of planned outcomes.
- Responsible for all administration activities, including approving performance appraisals, change in status forms, relocation activities, visas, and federal and state employment law changes affecting Human Resources.
Health & Safety
- Responsible for administration of Workers’ Compensation; including claims, modified work duty accommodations, return to work program and follow up.
- Supports workplace safety and OSHA programs and compliance.
- Manages investigations for accidents.
- Follows up to reduce future losses by taking appropriate actions.
- Contacts appropriate internal and external parties regarding all reportable incidents.
- Support and oversee safety meetings, audits, and inspections to ensure compliance, evaluate performance, identify corrective action, and implement follow up assessments.
- Provide guidance on health and safety to ensure site fulfills industry, local, state, and federal guidelines, and regulations.
- Promote safety culture, maintain environment & OSHA record-keeping, reporting and compliance documents.
- Oversee return to work program and accommodations for medical restrictions.
- Collaborate with leadership to develop and serve as contact for site injury and incident notification, infestation, and case management. Records and retains written log of safety inspection activists, reports, and correspondence.
Compensation, Benefits & Recognition
- Partner with site leadership to develop action plans to address employee engagement and always improving mindset.
- Create a high involvement-participatory workforce allowing employees input into decision-making process affecting their job, department or facility.
- Ensuring that the Our Way values and behaviors are adhered to at all levels of the site.
- Develops morale among teammates through employee relations practices.
- Complies with compensation guidelines; fosters open communication.
- Conducts exit interviews and analyzes results to help define action plans to address retention.
- Implements recognition programs; develops and strengthens community relations.
- Manages timely submission of employee change forms, new hire/term processing and time and attendance administration.
Training & Development
- Facilitate and track annual site training programs. (i.e., Freedom from Harassment, Orientation, Health & Safety, Train the Trainer programs, etc.).
- Identifies training and development needs and partners with Learning & Development Manager on site specific training solutions.
- Act with operations to implement work systems improvements which positively impact business results.
- Provide coaching to site supervisors and team members to assist in the growth of induvial and team leadership skills.
Recruitment
- Manages the recruitment, orientation, and training planning processes within the established budget to ensure the appropriate level and quality of resources are in place.
- Ensures selection, transfer, and promotion processes are in place; develops cost-effective recruitment strategies; counsel managers on selection and total compensation issues; identifying significant issues/trends and recommending changes as needed.
- Manages and maintains temporary staffing program and vendor relationships.
- Performs pre-employment checks; administers site company benefits communications.
- Participates in job fairs.
Experience & Education
- Strong consulting, problem-solving, and conceptual skills, along with interpersonal skills necessary to work with various levels of management, vendors, and customers.
- Experience in Retail Grocery / CPG is required.
- Demonstrated ability to analyze and solve problems of varied scope; must be able to act decisively in implementing solutions.
- Strong Project Management and organizational skills for planning work and continuously monitoring progress towards goals. Knowledge of continuous improvement problem solving techniques including DMAIC, 5Y, etc.
- Strong communication skills (both oral and written) for effective management of teams.
- Must demonstrate an exemplary commitment to provide exceptional customer service.
- Knowledge of benefit laws including but not limited to: ADA/ADEA, EEO, FLSA, FMLA, HIPPA, Wage & Hour and Immigration and Nationality Act.
- Ability to communicate with others to convey information effectively.
- Strong working knowledge of and ability to operate a personal computer; intermediate to advanced working knowledge of Microsoft Office & various HR computer systems & software. (ADP WorkforceNow experience a plus)
- Ability to maintain confidentiality to protect employee’s rights and responsibilities.
- Bachelor’s Degree in related field preferred and a minimum of 5 – 7+ years’ experience in exempt leadership position in a distribution or manufacturing setting.
- PHR or SPHR designation preferred .
- OSHA 30-hour certification preferred.
- Working knowledge of multi-states.
Core Competencies
- Fostering Culture and Inclusion
- Teamwork, Collaboration and Relationship Building
- Problem Solving and Decision Making
- Communication
- Always Improving Mindset
- Business and Financially Savvy
- Customer Centricity
- Attention to Detail is critical
Working Conditions
- Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines.
- Able to travel independently to support Company objectives and personal development.
- Works in an office environment at a computer 80% of the time.
- Works on the warehouse floor 20% of the time walking and standing.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle or feel; reach with hands and arms and talk or hear. The employee may be required to climb or balance. The employee is occasionally required to stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Skills Required
- Experience in Retail Grocery or Consumer Packaged Goods (CPG)
- Minimum 5–7 years of experience in an exempt leadership position
- Experience in a distribution or manufacturing setting
- Knowledge of federal and state employment laws, including ADA/ADEA, EEO, FLSA, FMLA, HIPAA, wage and hour laws, and immigration law
- Working knowledge of multi-state HR requirements
- Strong consulting, problem-solving, conceptual, interpersonal, communication, and organizational skills
- Experience managing employee relations, performance management, recruitment, training, compensation, benefits, and HR compliance
- Experience administering workers’ compensation, return-to-work programs, workplace safety, OSHA compliance, incident investigations, audits, and inspections
- Ability to operate a personal computer and use Microsoft Office and HR software systems
- Ability to maintain confidentiality and protect employee rights and responsibilities
- Ability to work extended evenings, nights, and weekends as needed
- Ability to travel independently to support company objectives
- Bachelor’s degree in a related field
- PHR or SPHR designation
- OSHA 30-hour certification
- ADP WorkforceNow experience
What We Do
Metro Supply Chain is a third-party logistics (3PL) provider that designs, builds, and operates end-to-end supply chain solutions for businesses across North America, the UK and Europe. Its services include warehousing, inventory management, order fulfillment, transportation, last-mile delivery and supply chain consulting. In the United States, it provides fulfillment for direct-to-consumer and business-to-business brands, including pick-and-pack, reverse logistics, wholesale distribution and cross-border logistics.








