Be Part of Us:
Innovation is and will always be the core of SAP Fioneer.
SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. At the heart of it all it is simple: We bring financial services to the next level with innovative software solutions and platforms.
We are empowering companies in the financial services industry to achieve speed, scalability, and cost-efficiency through digital business innovation, cloud technology, and solutions that cover banking and insurance processes end-to-end.
A global company, with rapid growth, innovative people, and a lean organization makes SAP Fioneer a place where you accelerate your future!
About the Role:
Our HR Operations team manages the end-to-end HR services across global locations. We work closely with Global HRBP, local HR Managers, regional teams, employees to deliver consistent HR support, while continuously improving systems and processes.
As a part of this team, you will be a key contributor who will be supporting our entities in India and Asia Pacific (APJ / APAC) region on HR Operational activities. This role requires familiarity and fair knowledge in Indian labour law and payroll compliance. Knowledge of other Asian countries, where SAP Fioneer operations will be an added advantage.
Key Responsibilities:
- Perform day-to-day HR operational activities for India & Asia Pacific region, such as employee onboarding, offboarding, promotions, transfers, leave management, employee letters etc.
- Managing monthly payroll and benefits. Coordinating with our payroll vendors, ensuring payroll inputs are submitted, validated in specified SLA’s.
- Assist the HR operations team lead / Manager in driving the regional activities on day-to-day basis. Participate in new initiatives, suggest best practices and ideas to elevate HR operations processes.
- Maintain accurate employee data in the HRIS system (SuccessFactors), including new hires, terminations, probations, promotions, transfers etc.
- Ensure processes are executed with accuracy, efficiency and established Service Level Agreements (SLAs).
- Serve as a point of contact for HR inquiries from our employees regarding HR processes and systems, Payroll, benefits etc. in timely manner. Route the inquiries to the correct POC or teams, if not in scope.
- Creating and maintaining the standard operating procedure (SOP). Ensuring regular updates of the SOP and Knowledge Base for the region.
- Carefully handling sensitive matters, highlighting the issues to team lead, Global HR operations manager. Ensuring sensitive and confidential records are maintained in adherence with SAP Fioneer confidentiality & data protection regulations.
- Supporting teams in new projects, audits, and periodical HR activities (e.g., Bonus payout, Yearly tax activities, compliance checks etc.)
- Perform root cause analysis in case of recurring issues and suggest best practices at work.
- Coordinate with Talent Acquisition, HR Business Partner, local POC’s & business leaders as and when needed.
- As a key contributor, promote the SAP Fioneer values, cultural enablement and bring positive employee experience.
Requirements
Job Requirements:
- 1 to 5 years of experience in HR generalist, India shared services & operations activities.
- Experience in Asia Pacific countries like Singapore, Australia,Japan,New Zealand etc. shared services will be an added advantage but not mandatory.
- Fair knowledge of India payroll statutory compliance will be an added advantage.
- Hands on knowledge of HR Systems like SuccessFactors, Sharepoint, JIRA ticketing system is preferred.
- Candidate passionate about working in process centric module, managing SLA and timelines to ensure HR operations are running smooth.
- Excellent communication skills, problem solving, attention to details, ability to perform independently or under limited supervision.
- Ability to handle bulk, short notice requests.
- Experience handling local or global stakeholder will be an added advantage.
- Proactive, self-motivated, strong team player and a positive attitude is must.
What we offer:
- Learning scope on international platform
- Competitive Pay & benefits in the industry
- Growth Opportunities, work ownership and strong visibility
- Closed coordination directly with stakeholders, business heads, Vendors etc.
Benefits
Benefits:
You will have the opportunity to collaborate with some of the brightest minds in the industry on an incredibly ambitious project to shape the ever-evolving financial sector. This is an environment where you can have it all - the agility, enthusiasm and dynamism of a start-up, combined with the established expertise, solid market presence and extensive customer network of a more established organisation.
At SAP Fioneer, you will benefit from a flexible work environment that encourages creativity and encourages you to think outside the box, bring new ideas to the table, and challenge the status quo. You will become part of a diverse and global team that we are proud of and are constantly growing and reinventing. As an employee, you will have the chance to chart your own career path and take advantage of competitive compensation packages and progression opportunities based on merit.
Join us for a rewarding career where your needs are not just met but exceeded
Skills Required
- 1 to 5 years of experience in HR generalist, India shared services, and HR operations activities
- Experience with Asia Pacific shared services, including Singapore, Australia, Japan, or New Zealand
- Knowledge of India payroll statutory compliance
- Hands-on knowledge of HR systems such as SuccessFactors, SharePoint, and JIRA ticketing
- Passion for process-centric work, SLA management, and meeting timelines
- Excellent communication skills
- Problem-solving ability and attention to detail
- Ability to work independently or under limited supervision
- Ability to handle bulk, short-notice requests
- Experience handling local or global stakeholders
- Proactive, self-motivated, strong team player, and positive attitude
SAP Fioneer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SAP Fioneer and has not been reviewed or approved by SAP Fioneer.
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Fair & Transparent Compensation — Pay is considered competitive in core roles, especially in Germany and for senior professionals, with signals that some roles sit above typical market levels in those locations. Feedback suggests overall sentiment toward pay and perks is broadly favorable across major geographies where information is available.
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Flexible Benefits — Hybrid and flexible work are emphasized and widely experienced as part of the package, contributing meaningfully to total rewards. Feedback suggests flexibility is a consistent strength even as specific perks differ by market.
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Leave & Time Off Breadth — Public postings and materials indicate generous paid time off and holidays in several locations. Feedback suggests time-off provisions are a noticeable plus where detailed benefits are shared.
SAP Fioneer Insights
What We Do
SAP Fioneer builds software and platforms that enable banks, insurance companies, and challengers to run, transform and grow – cost-efficiently and at scale and speed. Backed by global technology leader SAP and entrepreneurial investor Dediq, we are in a unique position to combine the speed and agility of a start-up with the experience and capabilities of a best-in-class software company. Benefiting from a broad network of partners, we aspire to be more than just a vendor: a reliable and safe pair of hands that is there today and tomorrow to put financial services organizations at the cutting edge – from established players to disruptive challengers. As a global business with over 1,000 employees in 22 offices, and over 1,200 customers across 17 countries, SAP Fioneer’s pioneering spirit is fueled by bold creativity and underpinned by its rock-solid technology.
