Human Resource Onboarding Specialist

The Onboarding Specialist will be the administrative expert and provide front-line support to team members, candidates and hiring managers for any process related issues. The Onboarding Specialist will work in collaboration with Talent Acquisition Specialist and Leadership to support various aspects of Talent Acquisition, such as scheduling processing all background related requirements. The primary function of this role will be responsible for ensuring new hires are complying in accordance with healthcare laws and regulations.

Essential Job Statements

• Ensure completion of new hire pre-employment to include background checks, education and licensure checks, screenings and other requirements needed (monitor background checks.)

• Responsible for requesting and ensuring new hire paperwork is filled in accordance with Joint Commission regulations.

• Demonstrate excellent phone skills including inquiry calls, explanation of onboarding processes, scheduling appointments. 

• Follows up daily on candidates to make sure all tasks are being completed in a timely manner. 

• Builds and fosters relationships with Talent Acquisition, Hiring Managers, team members and candidates to ensure a positive onboarding experience.

• Communicate with facilities about their candidate and where they are in the onboarding process

• Must be able to multi-task, and handle managing and where they are in the onboarding process. 

• Initiate and monitor standard new hire paperwork (I-9 state specific, compliance, forms etc.) 

• Ensure responsibility and visible commitment of diversity equity and inclusion strategy, programs, and initiatives through collaboration and implementation of initiatives across the health system.  

• Demonstrate personal ownership and accountability for safety across the area of responsibility by role modeling daily key concepts of a high reliability organization as personal work habits.

• Provide assistance at HR express as needed for in person onboarding appointments.

• Performs other duties as assigned and/or participating in special projects to support the mission of VCUHS and the team. Accepting alternate responsibilities as required.

Patient Population

Not applicable to this position.

Employment Qualifications

Required Education:    

High School Diploma or Equivalent 

Preferred Education:

Some college coursework 
Licensure/Certification Required:    N/A
Licensure/Certification Preferred:    N/A

Minimum Qualifications

Years and Type of Required Experience    

Minimum of one (1) to three (3) years of human resources experience in a role requiring customer interaction and problem resolution

Other Knowledge, Skills and Abilities Required:    

•    Must possess a team-focused, self-motivated attitude with the ability to work with a modest degree of supervision.
•    Excellent listening and communication skills with the ability to provide high quality customer service.
•    Well organized, detail oriented with the ability to work with all levels within the organization.
•    Basic understanding of HR concepts, policies, and procedures.
•    Exercises independent judgement in the interpretation of inquiries and determining the appropriate guidance.
•    Demonstrated ability to maintain confidentiality and professionalism under any situation is critical

Cultural Responsiveness    

Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Other Knowledge, Skills and Abilities Preferred:    

Demonstrated ability to maintain confidentiality and professionalism under any situation is critical

Working Conditions

Periods of high stress and fluctuating workloads may occur.
General office environment.
Required to car travel to off-site locations, occasionally in adverse weather conditions.

May have periods of constant interruptions.

Physical Requirements

Physical Demands: Lifting/ Carrying (0-50 lbs.)

Work Position: Sitting, Walking, Standing

Additional Physical Requirements/ Hazards

Additional Physical Requirements: Reach above shoulder

Hazards: N/A

Mental/Sensory – Emotional  

Mental/Sensory: Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking
Emotional: Steady Pace, Noisy Environment, Able to Adapt to Frequent Change

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.