Human Resource Generalist

The purpose of the East Texas Lighthouse for the Blind shall be the rehabilitation, education, training and employment of people who are blind and visually impaired, and the furtherance of their interests and welfare through programs designed to provide rehabilitation, training and employment opportunities, being wholly charitable and benevolent.

GENERAL SUMMARY OF POSITION

The Human Resource Generalist is an indirect non-exempt, labor support position. The HR Generalist is responsible for assisting the Director of Human Resources with the daily functions of the employment life cycle, including but not limited to benefits, recruiting, onboarding, off boarding, etc.

EXPECTATIONS FOR ALL EMPLOYEES

Support the organization's mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, honesty, respect for others, commitment to our community, and accountability and ownership.

ESSENTIAL DUTIES and RESPONSIBILITIES

Human Resources Administration & Records

• Maintains accurate, up-to-date, and confidential HR files, records, and documentation.
• Performs periodic audits of HR files and records to ensure required documents are complete, accurate, and properly filed, including I-9s, self-reporting, and other required documentation.
• Performs routine administrative tasks required to administer and execute HR programs.
• Provides administrative support in Paycom, including payroll, timekeeping, reporting, data entry, and related functions.
• Cross-trains in all functions of Human Resources.

Employee Relations & HR Support

• Acts as a resource for employees regarding HR policies, procedures, and practices.
• Answers frequently asked questions from applicants and employees regarding standard HR practices and refers more complex matters to appropriate senior-level staff.
• Monitors and responds to HR Helpdesk and Text’em inquiries.
• Serves as a witness to disciplinary meetings, terminations, and investigations as requested.
• Participates in at least one employee-related committee.
• Assists the Safety Committees as needed

Recruitment & Onboarding

• Recruits, interviews, and facilitates the hiring of qualified applicants for open positions.
• Collaborates with department managers to understand the skills, competencies, and qualifications required for open positions.
• Assists with all aspects of new hire orientation and onboarding.
• Schedules post-employment training, including benefits orientation, mission-focused training, immersion training, safety training, and other required training.
• Communicates and works with temporary staffing agencies to fulfill staffing needs.
• Conducts background checks for volunteers across all ETLB divisions.

Benefits & Leave Administration

• Assists with the annual benefits open enrollment process.
• Manages all leave of absence policies and requests.
• Assists employees and management with benefit-related questions and issues.

Payroll, Timekeeping & Garnishments

• Provides administrative support to Payroll, including answering questions, distributing checks, and communicating payroll-related information.
• Assists with Paycom payroll and timekeeping functions.

Compliance & Reporting

• Responsible for maintaining compliance with applicable federal, state, and local laws and regulations.
• Conducts mandatory reporting and compliance filings, including VETS-100, EEO-1, AAP, and other required reports.
• Prepares reporting and audit packets for federal and state contracts, including NIB, WorkQuest, and other applicable contracts.
• Establishes and leads compliance training, including annual HR compliance training.
• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and general organizational policies.

Unemployment, Drug Screening & Other HR Processes

• Assist with unemployment claims and related documentation.
• Assist with the random drug screening process.

Employee Engagement & Activities

• Leads the Employee Activities Committee, including event planning, budgeting, facilitation, and execution of employee events and holiday activities.
• Coordinates and assists with large-scale employee meetings and events.
• Obtains and processes expenses for company gifts, prizes, and employee incentives.
• Initiates and coordinates national and state-level award nomination and application processes.
• Creates and distributes weekly Toolbox Talks.

Transportation & Site Coordination

• Serves as a liaison between organizational sites regarding tours and visits for Client Services and outside parties.

General Administrative Support

• Assists with special projects and organizational initiatives as needed.
• Participates in meetings, seminars, committees, and other organizational activities as requested.
• Performs other duties and responsibilities as assigned.

EDUCATION and/or EXPERIENCE

• Bachelor’s degree in Human Resources is desired (related fields will be considered)
• Minimum of three (4) years’ experience in Human Resources
• Experience working in a non-profit and/or manufacturing environment preferred.
• SHRM or HRCI certification preferred.
• Experience with HRIS systems, preferability Paycom
• Experience working with government contracts, NIB, AbiltiyOne, TIBH, and other related agencies.
• Experience with mandatory reporting and compliance filings
• Other combinations of experience and educated may be considered.

SKILLS

• Strong communication skills
• Excellent interpersonal skills with ability to manage sensitive and confidential information/situations with tact, professionalism, and diplomacy.
• Ability to build and maintain strong relationships with employees.
• Proficient with Microsoft Office Suite.
• Proficient with or ability to quickly learn payroll management, HRIS and other related computer applications.
• Strong organizational and time-management skills to multi-task efficiently and meet deadlines.
• Ability to act with integrity and professionalism.
• Working knowledge of employment related laws and regulations
• Strong analytical and problem-solving skills
• Have a customer-service oriented mindset for both internal and external customers.

PHYSICAL DEMANDS

• Prolong sitting and working on a computer.
• Must be able to lift 25 pounds at a time.
• Must be able to access and safely navigate each department at the organization’s different facilities.

Reasonable accommodations may be made to enable blind individuals to perform essential functions.