Human Resource & Benefits Specialist

About Zep Inc.

Zep Inc. is a leading manufacturer of cleaning solutions for businesses and consumers with operations across the U.S, Canada, and Europe. Our purpose is to make the planet cleaner, safer, and more productive. To fulfill our purpose, we focus on understanding and solving cleaning needs for consumers, as well as business customers across a variety of segments including transportation, industrial, institutional, and food & beverage. We also have a strong presence in the consumer-packaged goods (CPG) segment, where we develop products to help consumers and businesses maintain a clean and safe environment. Our products can be found online and at retail shelves at outlets like Home Depot, Amazon, Lowe’s, Ace Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well recognized and established brand names, such as Zep®, Enforcer®, Misty®, TimeMist®, TimeWick, and Country Vet®. Zep was founded in 1937 and is headquartered in Atlanta, GA. In 2021, Zep became the official cleaning partner of Atlanta United FC.

Job Description:

The Human Resource and Benefits Specialist will report to the Vice President of Human Resource Programs.  As part of the Associates Services team in HR, this roll will primarily be responsible for benefits administration and human resource program execution.  The corporate office is in Grade A office space in the Galleria complex and is in easy walking distance of the Battery. 

Responsibilities:

• Own all benefits administration, including but not limited to billing, communications, troubleshooting, and managing our outsourced benefits administrator.
• Will coordinate with field HR professionals to ensure maintenance of employment records and data in the Workday HRIS meets state, federal and company document requirements.
• Works with the VP of Human Resource Programs to design, communicate and facilitate wellness programs.
• Prepares information for annual audits, surveys, tax returns and other compliance reporting.
• Manage all HR legal records requests to ensure timely and accurate response. 
• Review all unemployment claims and leaves of absence with third-party vendors. 
• Maintain and manage all HR files, including centralized I9 files for North America. 
• Support annual open enrollment execution, including planning, communication, and employee education.
• Conduct Live and Virtual sessions to explain benefit options and changes.
• Serve as primary contact and responsible for all benefit billing invoices in Concur and other vendor invoices as necessary.
• Partner with Director of EH&S to manage the safety programs for the corporate office.
• Submit and process all HR, Legal and Safety invoices in the Concur system.  Serve as primary contact for vendor questions.
• Work with outsourced leave administrator to ensure all LOAs are handled and documented accurately.  This requires coordination with Payroll and the human resource partners.
• Other ad hoc benefit and HR program projects as needed

Qualifications:

• 3-5 years of experience in Human Resources with benefits administration responsibilities.
• Bachelor’s degree or equivalent.
• Experience working with an HRIS; Workday experience strongly preferred.
• Proven star in customer service
• Proactive self-starter, excited to take on new challenges and contribute to innovative solutions.
• Exceptional teamwork, adaptability, critical thinking, and multi-tasking skills.
• Excellent written, verbal, and interpersonal communication skills
• Ability to maintain confidentiality and use discretion when dealing with sensitive personnel issues.
• Enjoys working in a fast-paced environment.
• Excellent Customer Service!
• Proficient with Microsoft 365, Excel, Word and PowerPoint

Our Values

At Zep, we have developed a set of values focused on bringing even greater cohesion to our workplace. As part of this plan, we introduced a values framework called S.P.E.E.D. to align with our purpose of making the planet cleaner, safer, and more productive.

• Stewardship: We continuously improve the safety of our people and products, and we protect the planet by innovating solutions to reduce our environmental impact.

• Passion for Problem Solving: We listen to our customers and actively work to find solutions for unique situations. We think creatively to innovate and seize opportunities that will drive growth and make all our customers’ and consumers’ lives better.

• Empowerment: We encourage and lead our people to be accountable by equipping them to make decisions and own the outcome

• Expertise: We create innovative solutions and partnerships that are relevant to service our communities and customers.

• Doing the Right Thing: We expect our people to understand ethical boundaries and be inclusive of other backgrounds, ideas, and perspectives. Demonstrating honesty, respect and integrity in all actions is always expected.

Zep Inc. is an organization that is committed to diversity within its workforce and encourages all interested candidates, including women, minorities, & former military personnel to apply.  It is the policy of Zep Inc. that all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability or sexual orientation.

As an Equal Opportunity and Affirmative Action Employer, Zep Inc. provides full employment opportunities to all qualified persons without regard to race, creed, color, religion, gender, sexual orientation, national origin, age, disability, marital status, ancestry, or veteran status or any other distinction outlined in all applicable federal, state, and local laws.