The Role
General Summary
Works under direct supervision and fosters a productive, rewarding work environment for Penumbra employees.
This role supports day-to-day operations of the human resources functions and duties.
The Human Resources Assistant responsibilities include but is not limited to onboarding, staffing coordination, filing and answering general, routine employee questions promptly and accurately.
Specific Duties and Responsibilities
• Provide front desk support, answer routine questions ranging from onboarding to offboarding, and provide excellent customer service to employees and managers.
• Respond, update and close employee inquiries (through an employee inquiry ticket system) or assign to subject matter experts.
• May conduct new employee orientation presentations to onboard new employees, ensuring the completion and accuracy of new hire documents including I-9s.
• Process and maintain all documentation required for new employees and provide assistance with benefits enrollment, timekeeping, and company policies.
• May prepare conversion documentation and/or other offer and change letters.
• Ensure accuracy and completeness of employee records by regularly maintaining and filing confidential employee files.
• Prepare and maintain organization charts, manage HR department calendar and meetings, as needed.
• Assist with hiring fairs and other outreach activities, as needed.
• Support the processing of terminations.
• May participate in special HR projects, as needed.
• Responsible for maintaining the HR information on the Company’s intranet.
• Respond to ad hoc information requests and prepare reports using data from the inquiry ticket system, HRIS system and Excel to support HR and other departments.
• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
• Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
• Ensure other members of the department follow the QMS, regulations, standards, and procedures.
• Perform other work-related duties as assigned.
Required Qualifications
• Associate Degree with 1+ years of related administrative experience, or an equivalent combination of education and experience
Preferred qualifications
• BS degree preferred
• Previous Human Resources and medical device, pharmaceutical, biotech, or other regulated industry experience preferred
• Customer service oriented, exhibits a positive mindset and approachable
• Effective oral, written, verbal and interpersonal communication skills, including empathy, patience, and ability to communicate effectively across cultures and with all levels of the organization
• Ability to work positively in a team environment
• Basic understanding and knowledge of Microsoft Office products including but not limited to Excel, Word, PowerPoint, Teams, and Outlook
• General HRIS knowledge and proficiency preferred
• Organized and able to prioritize assignments in a fast-paced environment
• Able to maintain high degree of discretion in matters of confidentiality
• Resourceful problem solver with a “can do” mindset
Working Conditions
• General office environment
• Willingness and ability to work on site.
• Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day.
• Must be able to communicate and exchange accurate information with employees at all levels on a daily basis.
• Must be able to read, prepare emails, and produce documents and spreadsheets.
• Must be able to move within the office and access file cabinets or supplies, as needed.
• Must be able to move between buildings and floors.
• Requires some lifting and moving of up to 25 pounds.
Base Pay Range Per Hour: $20.00 – $25.00
Individual compensation will vary based on factors such as qualifications, skill level, competencies, work location and shift, and will increase over time based on meeting performance and business needs.
Penumbra Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Penumbra and has not been reviewed or approved by Penumbra.
-
Healthcare Strength — Company materials describe comprehensive medical, dental, and vision coverage with immediate eligibility, alongside life and disability insurance. Feedback suggests health coverage quality is a standout element of the package.
-
Parental & Family Support — Company sources indicate fully paid parental leave and on-site support for nursing parents in key locations. Feedback suggests family support policies compare favorably within med‑tech employers.
-
Leave & Time Off Breadth — Company postings outline paid holidays, sick leave, and vacation that increases with tenure. Feedback suggests time‑off provisions are broadly competitive when weighing total package value.
Penumbra Insights
Similar Jobs
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need. Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc. Members of the Penumbra team agree that this is where their work has meaning -- we are transforming the treatment of some of the world's most devastating conditions. Penumbra is where everyone's ideas matter, and where learning and growth are constant.
