Human Experience Operations Specialist

Loka is a globally distributed tech consultancy based in Silicon Valley that helps clients launch innovations that fix the climate, defeat cancer, teach kids to read and more. We work with all kinds of companies, from Silicon Valley startups to major household brands, always guided by our fundamental belief that mission matters. We work entirely remotely, test new ideas with our in-house incubator and take every other Friday off (really).

To cap it off, Loka was recently recognized by AWS as Innovation Partner of the Year, outshining more than 150,000 partners for the title.

We’re seeking an Human Experience Operations Administrator to join our team in Colombia. In this role you’ll be responsible for regional administrative tasks across LatAm as well as more general HX work for our teams spread across the world. You’ll support Loka’s day-to-day operations in HX-related matters, manage inventories, budget and logistics and develop and execute remote and in-person events. Ultimately we expect that you will not just fit in with our HX crew but help elevate it to new heights.

We’re as proud of our culture as we are of our projects. You will be too. Join our team, feed your need to grow and help ship projects you believe in with a team you’re proud to be a part of.

The Role

• Act as the point of contact between the LatAm team and global operations for process alignment and reporting.
• Process and file expenses for accounting, payroll and reimbursements according to regional procedures.
• Manage contracts and payments to vendors and consultants, ensuring timely and accurate submissions.
• Coordinate with suppliers on ongoing services including quotes, agreements, invoices and payments to ensure smooth operations across LatAm. 
• Provide day-to-day support to LatAm employees on HR processes, payments, reimbursements, travel and regional logistics. 
• Maintain and update regional and operational policies in alignment with global standards.

Benefits

• Every other Friday off (26 extra days off a year)
• Remote-first culture
• Explore and Relocation programs (three months work abroad or full international relo)
• Paid sick days and local holidays
• Business English classes program
• Curiosity allowance to nurture continuous learning 
• Fitness and mental health subscriptions
• Access to LokaLabs™, our internal research and development program
• Defined career path

Required Hard Skills

• 3+ years of experience with administrative, region management or payroll 
• Bachelor’s Degree in HR/HX, Accounting or Business Administration 
• Located in Colombia
• English fluency. Being a global team, we work entirely in English for meetings, customer calls and business communications. 

Personality Profile

• Curious—You’re eager to learn and grow. 
• Autonomous—You function efficiently as part of a fully remote, globally distributed team. 
• Collaborative—You enjoy working with and learning from others.
• Adaptabile—You operate with a startup mindset and move at a startup pace. 

Please submit your CV in English.