Job Summary
IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.
Scent: Harnessing the full emotional power of scent, driven by pioneering creativity, science, consumer expertise and a mindful approach to fragrance design.
The role is based in Mumbai, India (Hybrid role). Be part of a motivated, passionate, and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration.
Where You’ll Make a Difference
Lead Consumer Research Design by defining the approach to deliver against learning needs or customer validation requirements in collaboration with Commercial and Scent Design teams.
Proficiently handle in-depth Statistical Analysis of data (using SPSS / XLSTAT / Internal IFF analysis tools), and manage fieldwork logistics, database management and generation of study results.
Synthesize research findings into actionable insights and provide recommendations within agreed timelines for creative design next steps and potential customer opportunities.
Present as well as develop materials incorporating study findings / insights / recommendations for internal team debriefs and customer meetings, workshops or events.
Engage and liaise with external research agencies for study proposals, negotiation, project briefing, fieldwork & data quality and project deliverables.
Interact with consumers on field to understand product & fragrance feedback and / or category expectations.
Support / Collaborate with the regional and global CI teams to execute projects in India, Bangladesh and Sri Lanka.
Support the regional CI team, as and when required, on projects outside of the Indian subcontinent.
What Makes You the Right Fit
Master’s or Bachelor’s Degree in Market Research, Business, Statistics, Psychology, Behavioral Sciences or any other relevant discipline.
Minimum 10 - 12 years of 360 project management / work experience in market research at the agency or the client side, preferably in the Fragrance or FMCG sector.
Experience in a broad range of consumer research techniques with strong working experience in Market Research operations and fragrance and / or product testing research.
Track record in leading research design & methodology, executing and reporting for consumer/product research projects.
Ability to think beyond traditional testing methods; passionate in finding creative ways to test and connect with consumers.
Expertise in Quantitative research design, methodology and data analysis.
Well versed with statistical treatment of data with strong analytical software skills (SPSS / JMP / XLSTAT).
Excellent verbal and written communication skills.
Willing to travel within and outside the Indian subcontinent as needed.
How Would You Stand Out?
Knowledge of Qualitative research will be a bonus.
Knowledge of fragrance consumer research will be a plus.
Team player with excellent communication & presentation skills, with the ability to translate research data into actionable insights for the business.
Proficient in MS Office applications especially PowerPoint, Excel and Word.
Why Choose Us?
Multinational and supporting environment
Health insurance
Training opportunities
Learning and development programs
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
Skills Required
- Bachelor's or master's degree in market research, business, statistics, psychology, behavioral sciences, or a related discipline
- 10–12 years of project management or work experience in market research on the agency or client side
- Experience in consumer research techniques, market research operations, and fragrance or product testing research
- Experience leading research design, methodology, execution, and reporting for consumer or product research projects
- Expertise in quantitative research design, methodology, and data analysis
- Strong statistical data treatment and experience with SPSS, JMP, or XLSTAT
- Excellent verbal and written communication skills
- Willingness to travel within and outside the Indian subcontinent as needed
- Knowledge of qualitative research
- Knowledge of fragrance consumer research
- Strong communication and presentation skills, with the ability to translate research data into actionable business insights
- Proficiency in Microsoft PowerPoint, Excel, and Word
IFF Family of Companies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IFF Family of Companies and has not been reviewed or approved by IFF Family of Companies.
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Fair & Transparent Compensation — Pay is considered competitive in many roles and locations, and compensation is often described as good.
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Parental & Family Support — A global minimum of 16 weeks of fully paid parental leave for all new parents is in place. This policy is positioned as a notable component of the overall package.
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Leave & Time Off Breadth — Core offerings include paid time off, sick days, holidays, and sabbatical leave. Flexible scheduling options such as compressed workweeks and hybrid/remote arrangements are available where feasible.
IFF Family of Companies Insights
What We Do
Meet IFF: We boldly bring together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave. With 24,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same. Visit us at www.iff.com to learn more about how our talented people and new technology are challenging the expected, championing creators and doing more good for people and planet. Explore what sets us apart.
