HubSpot CRM Lead

Hi, we’re AMBOSS and we’re searching for a HubSpot Lead to act as the central HubSpot owner at AMBOSS.

AMBOSS is the copilot for medical professionals, empowering them to provide the best possible care through our learning and clinical decision support tool. Our team brings together care, innovative thinking, and cutting-edge AI medical technology. Our founders launched AMBOSS in 2012 with the goal of creating a tool they wished they had during medical school and clinical practice. Since then, we've grown to over 600 employees and are active in over 180 countries - primarily in Germany and the US. Our offices are located in Berlin, Cologne, New York, Cagliari and Cape Town.

You’ll be the go-to expert for all things HubSpot who governs and guides the usage and improvements of our HubSpot CRM - helping 200+ sales and marketing users work smarter, faster, and more efficiently.

This is a high-impact, hands-on role where you’ll set the strategic direction for how we use HubSpot, while also rolling up your sleeves to ensure our data, processes, and integrations run smoothly. You’ll collaborate closely with business leaders, channel owners, and cross-functional stakeholders to align HubSpot capabilities with company goals, coach teams on best practices, and maximize the platform’s value across AMBOSS.

• Own HubSpot CRM as the centralized admin, ensuring setup, governance, and day-to-day excellence.

• Act as a strategic advisor to Sales and Marketing leaders: deeply understand their processes, identify bottlenecks, and propose solutions using HubSpot.

• Define and manage the HubSpot roadmap, prioritizing requests across teams based on business impact.

• Partner with channel and market leads, and other stakeholders, to ensure alignment between business priorities and HubSpot usage.

• Coach and enable teams to use HubSpot effectively supporting onboarding, day-to-day usage, and continuous learning.

• Manage and empower a HubSpot specialist, providing direction, coaching, and development support to ensure high-quality execution and continuous growth.

• Leverage HubSpot tools (Sales Hub, Marketing Hub, Enterprise features) to drive process optimization, efficiency, and revenue growth.

• Lead cross-functional projects like automating invoicing and contracting for B2B sales deals.

• Ensure data integrity via imports, clean-ups, de-duplication, and ongoing quality control.

• Oversee integrations with other systems by collaborating with Data and Engineering teams, ensuring streamlined and accurate data flows.

• Stay current with HubSpot’s evolving features, driving adoption of new capabilities and industry best practices.

• 6+ years of CRM/marketing automation experience (HubSpot required; Salesforce, Marketo, or similar a plus).

• Deep knowledge of HubSpot Sales & Marketing Hubs, with a proven track record of driving adoption and results.

• Strong stakeholder and project management skills, ability to prioritize across competing needs, and align diverse teams.

• Excellent communication skills: able to translate complex CRM concepts for technical and non-technical stakeholders.

• Hands-on problem solver who thrives at the intersection of strategy and execution.

• Technical fluency: comfortable with integrations, data flows, and working closely with engineering and data teams.

• Strong understanding of email marketing best practices (automation, A/B testing, tracking, deliverability).

• Curiosity and drive: passionate about continuous improvement, optimization, and enabling others.

• Fluent in English (written and spoken).

AMBOSSians tell us that innovative work keeps them energized and employee benefits help them to feel appreciated and empowered. We invest in every AMBOSSian with our employee benefits package, crafted to support financial, physical, and mental health, and work-life harmony.

Check out all of our employee benefits below:

https://go.amboss.com/the-amboss-prescription-de

We believe that diversity is a powerful driver of innovation and progress. That’s why we are committed to fostering an inclusive, respectful, and supportive environment where everyone—regardless of gender, age, ethnic or cultural background, religion, disability, sexual orientation, gender identity—is valued and given equal opportunity to thrive. We warmly welcome people of all backgrounds to help us fulfil our mission: empowering all medical professionals to provide the best possible care 🩺

Even if you don’t meet every single point in the job description, we still encourage you to apply. We’d love to hear from you!