HUB/Sasa Customer Settlement Specialist

Sorry, this job was removed at 10:09 a.m. (CST) on Thursday, Dec 11, 2025
Be an Early Applicant
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Logistics • Transportation
The Role

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Job title

HUB/Sasa Customer Settlement Specialist

Purpose

This position is responsible for facilitating payments from the service agreement customers and distribute funds to WPS offices across the network.

Interrelations

The position functionally and administratively reports to Cash Collector Team Leader.

Main responsibilities

  • Responsible for recording and following up cash transactions related to Ships Agency
  • Check payments received from customers and transfer funds to respective WPS offices around the world
  • Multiple port calls (float account) and “call by call” payments
  • Update payments and floats in VA
  • Reconcile balances between WPS and the service agreement customers
  • Book all incoming payments in IFS
  • Match supplier invoices with payments
  • Continuous communication with WPS local offices and Global Agents
  • Check limitations regarding OFAC restricted countries or currency restrictions
  • Reconcile bank accounts
  • Send financial statement of account to the customer
  • Send bank reconciliation and copy of bank statement to Financial Manager

Accountabilities

This position will be measured against:

  • Agreed KPI’s
  • Work process efficiency
Qualifications
  • Bachelor’s degree preferably in Accounting or Finance
  • +2 years of relevant experience in finance, preferably processing in a high volume environment
  • Good knowledge of accounting principles
  • Previous experience in a similar Accounts Payable environment within an organisation or SSC/BPO environment is advantageous
  • Computer literacy – Excel, Word and other large enterprise systems is advantageous (e.g. IFS, SAP, Oracle etc.)
  • Good command of the English language (spoken & written). Additional European / Middle Eastern / Asian language(s) skills will be advantageous

Additional preferences

  • Excellent communication skills and cultural awareness
  • Positive attitude, customer centric mindset and willingness to go the extra mile to meet organizational goals
  • Previous experience in migration process and/or system implementation preferred
  • Proven ability to learn and understand new software/accounting systems
  • Ability to build good relationships with different stakeholders
  • Attentive to detail and deadlines
  • Structured and well-organised
  • Ability to resolve problems and deal with high volume transactions
  • Analytical skills

Similar Jobs

Capco Logo Capco

Consultant

Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Hybrid
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
6000 Employees

Akamai Technologies Logo Akamai Technologies

Solutions Architect

Cloud • Security • Software • Cybersecurity
In-Office or Remote
2 Locations
10285 Employees

Pfizer Logo Pfizer

Health Representative - Rare Disease

Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Hybrid
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
121990 Employees

MongoDB Logo MongoDB

Senior Solutions Architect

Big Data • Cloud • Software • Database
Easy Apply
Remote or Hybrid
Malaysia
5550 Employees
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Lysaker
5,400 Employees
Year Founded: 1861

What We Do

Founded in Norway in 1861, Wilhelmsen is a global maritime industry group. With the world's largest maritime network on call 24/7, our people can deliver products and services on the ground practically anywhere you have ships, or maritime related industries. We make the maritime industry spin. Committed to shaping the maritime industry, we’re also developing new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalisation. Supporting a diverse and inclusive workplace, with thousands of colleagues in 57 countries, we take innovation, sustainability, and unparalleled customer experiences one step further. We are Wilhelmsen. Because of our heritage and our ambitions for the future, we aspire to be the leading enablers of global trade

Similar Companies Hiring

Blissway Thumbnail
Computer Vision • Fintech • Hardware • Internet of Things • Machine Learning • Software • Transportation
Denver, Colorado
24 Employees
Toro TMS Thumbnail
Cloud • Enterprise Web • Sales • Software • Transportation
Chicago, IL
80 Employees
Axle Health Thumbnail
Artificial Intelligence • Healthtech • Information Technology • Logistics
Santa Monica, CA
22 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account