HUA Pre-Arrival Marketing Representative

As a HGVUA Marketing Representative you would be responsible for executing your position’s responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:  

Production:

• Responsible for personal performance metrics.
• Meet or exceed expectations for marketing metrics.
• Ensure guests meet minimum eligibility for gifts as approved or promote a courtesy tour.
• Collect required payment for HGVUA event.

Executes Strategy:

• Champion Hilton quality customer care culture throughout all Marketing channels.
• Manage personal workloads and update reports accordingly
• Distribute only HGV authorized information, collateral, and materials.  
• Maintain location operating standards.
• Support guest and concierge service.

Drives Execution:

• Assist with marketing or event related issues.
• Communicate guest needs to HGVUA team and support a positive guest experience.  
• Confirm appointments with guests to ensure tour and show rate,

Drive for Results:

• Responsible for ensuring all marketing initiatives are being delivered.
• Create and foster a motivated team environment.

Overall:

• Must be available to work weekends, holidays, mornings, nights, and any other days/ hours as required per business needs.
• Carries out all reasonable requests by management.
• Requires intermediate Microsoft Office & Operating system knowledge.