HSS Coordinator - Field Based in Northwest Houston TX

Requisition Number: 2350027
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
In this HSS Coordinator role, you will be an essential element of an Integrated Care Model by relaying the pertinent information about the members' needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs.
This is a Field Based position with a Home-Based office.
Core Work Schedule: Monday - Friday 8am - 5pm CST
Areas: Northwest Houston TX area such as Harris County, and surrounding market areas
If you reside within Northwest Houston, TX you will enjoy the flexibility to telecommute* as you take on some tough challenges.
Most be open to traveling up to 100 miles from your residence depending on business need.
Primary Responsibilities:

• Assess, plan, and implement care strategies that are individualized by patients and directed toward the most appropriate, least restrictive level of care
• Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
• Manage the care plan throughout the continuum of care as a single point of contact
• Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
• Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team
• Visit members in their homes and/or other settings including community centers, hospitals, nursing facilities or providers' offices
• Spend about 80% of time in the field visiting our members in their homes or in long-term care facilities
• Travel in upwards of 100 miles

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• High School Diploma/GED (or higher) AND 5+ years of experience working with ABD/SSI population within a clinical health care role OR Associate's degree with 3+ years of clinical experience OR Unrestricted LPN/LVN license in the state of TX with 3+ years of clinical experience OR CHW certification with 3+ years of clinical experience
• Intermediate level of proficiency working with Microsoft Office, including Word, Excel and Outlook
• High speed internet in place of residence
• Access to reliable transportation and the ability to travel in assigned areas to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers' offices
• Valid US driver's license

Preferred Qualifications:

• LVN/LPN license in state of Texas
• Ability to create, edit, save and send documents, spreadsheets and emails
• Reside within commutable distance of assigned duties
• Works on Service Plan
• Previous home health experience
• Bilingual English and Spanish

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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