Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job DescriptionThe Performance Senior Manager will be responsible for driving the overall business performance of HungerStation Market by providing management with the insights, analysis, and recommendations required to make better strategic and operational decisions.
The role will work closely with senior management and functions including Commercial, Operations, Finance, Logistics, Product, Marketing, and BI to monitor performance, identify opportunities, challenge plans, and translate insights into actions.
Key Accountability Areas
Business Performance & Executive Reporting
- Own HungerStation Market performance reporting across financial, commercial, customer, and operational metrics.
- Monitor performance, identify key drivers and gaps, and recommend corrective actions.
- Lead weekly and monthly business reviews, executive updates, and performance deep dives.
- Support senior management with ad hoc analysis on critical business topics.
Forecasting, Planning & Financial Management
- Lead business forecasting and support annual and strategic planning.
- Drive OKR setting, tracking, and performance management.
- Support P&L management and identify key revenue, cost, investment, and profitability drivers.
- Build and challenge business cases and investment plans, including store expansion.
Business Analytics & Performance Deep Dives
- Lead deep dives across store, customer, commercial, operational, and logistics performance.
- Analyze customer acquisition, frequency, retention, churn, and lifetime value.
- Evaluate campaign, promotion, pricing, and investment performance.
- Build analytical frameworks and models to improve business decision-making.
Commercial Performance
- Support optimization of pricing and commercial mechanics, including fees, minimum order values, margins, and promotions.
- Evaluate customer investment and trial strategies based on incremental impact and ROI.
- Monitor competitive activity and translate market developments into business actions.
Strategy & Business Development
- Support medium- and long-term strategy across store expansion, assortment growth, and new business opportunities.
- Develop frameworks for pricing, assortment, customer lifetime value, and budget optimization.
- Identify opportunities to improve demand planning, availability, and business performance through analytics and automation.
Cross-Functional Leadership
- Act as a key business partner across Commercial, Operations, Finance, Logistics, Product, Marketing, and BI.
- Translate business priorities into clear analytical, product, and operational requirements.
- Drive alignment across local and Delivery Hero stakeholders and ensure initiatives progress against plan.
Knowledge and Experience
- 7–10 years of relevant experience in performance management, strategy, management consulting, corporate finance, FP&A, business analytics, e-commerce, or technology.
- Strong experience in business performance management, strategic planning, forecasting, and financial analysis.
- Demonstrated ability to work with senior stakeholders and translate complex analysis into clear recommendations.
- Experience in e-commerce, quick commerce, marketplaces, retail, or technology is preferred.
- Bachelor’s degree in Business, Economics, Engineering, Finance, or another relevant field.
Skills & Attributes
- Exceptional analytical and problem-solving skills with strong business judgment.
- Ability to move between high-level strategy and detailed analytical work.
- Strong ownership mindset and ability to independently drive ambiguous, cross-functional topics.
- Excellent stakeholder management, communication, and executive presentation skills.
- Advanced proficiency in Excel or Google Sheets and PowerPoint or Google Slides.
- Strong SQL skills is a strong plus; experience with BI tools such as Tableau or Looker are highly preferred.
- Excellent English communication skills, both written and spoken.
Skills Required
- 7-10 years of relevant experience in performance management, strategy, management consulting, corporate finance, FP&A, business analytics, e-commerce, or technology
- Experience in business performance management, strategic planning, forecasting, and financial analysis
- Ability to work with senior stakeholders and translate complex analysis into clear recommendations
- Bachelor's degree in Business, Economics, Engineering, Finance, or another relevant field
- Exceptional analytical and problem-solving skills with strong business judgment
- Ability to move between high-level strategy and detailed analytical work
- Strong ownership mindset and ability to independently drive ambiguous, cross-functional topics
- Excellent stakeholder management, communication, and executive presentation skills
- Advanced proficiency in Excel or Google Sheets and PowerPoint or Google Slides
- Strong SQL skills
- Experience with BI tools such as Tableau or Looker
- Excellent written and spoken English communication skills
- Experience in e-commerce, quick commerce, marketplaces, retail, or technology
Delivery Hero Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.
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Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
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Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
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Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.
Delivery Hero Insights
What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
