Iron Bow Technologies is for people who believe trust is paramount, transformation is embraced, and the future is here, because "What we do matters!"
We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on our passionate people, long standing partnerships, and strategic thinking to solve your most critical challenges.
Whether we team with clients, colleagues, or partners, we put each other first. It’s The Iron Bow Way.
THE OPPORTUNITY
The HSM Managed Services Engineer will provide day-to-day operational administration, monitoring, lifecycle management, availability management, and technical support for the VA's enterprise HSM environment. This position is responsible for maintaining a highly available, secure, auditable HSM managed service.
The candidate must have prior experience operating HSM managed-service environments, including remote administration, partition lifecycle management, SIEM integration, high availability, and disaster recovery. The candidate shall be able to provide at least two prior managed HSM engagements demonstrating the individual's role and the service levels sustained. Primarily remote. Limited travel to customer facility.
HOW YOU'LL MAKE AN IMPACT
- Perform remote and on-site HSM administration and operational support.
- Continuously monitor HSM appliance health, availability, performance, capacity, partition status, and key-operation failures.
- Maintain HSM fleet availability of at least 99.9% per calendar month.
- Provision, configure, modify, monitor, and securely decommission HSM partitions.
- Support dedicated, shared, multi-tenant, and application-specific partition models.
- Maintain RBAC, privileged-access controls, partition isolation, and secure administrative practices.
- Integrate HSM logging and audit events with VA SIEM capabilities.
- Support HSM high-availability configurations, failover, backup, recovery, and disaster recovery.
- Execute key generation, rotation, backup, recovery, archival, and destruction activities.
- Participate in documented and witnessed key ceremonies using M-of-N quorum authentication, dual control, and split knowledge.
- Support annual disaster recovery exercises and document recovery results.
- Maintain operational runbooks, SOPs, configuration documentation, and partition-management records.
- Support incident response, root-cause analysis, corrective actions, and SLA reporting.
- Support knowledge transfer and hands-on training of VA personnel.
SKILLS THAT DRIVE SUCCESS
- Hands-on HSM managed-services or operations experience.
- Remote HSM administration and troubleshooting experience.
- HSM partition lifecycle management.
- SIEM/logging integration.
- HSM high availability and disaster recovery.
- Enterprise cryptographic key lifecycle operations.
- At least two prior managed HSM engagements, including evidence of the service levels sustained.
WHAT SETS YOU APART
- Experience with Thales Luna or equivalent enterprise HSM technologies.
- OEM HSM administration training/certification.
- Experience with Federal or VA environments.
- FedRAMP cloud HSM experience where applicable.
WHY YOU'LL LOVE IT!
- You will be part of a company that is growing quickly and values your voice, ideas, and experience
- You will be a key contributor to Iron Bow’s transformational shift in how we deliver value to both customers and employees.
- You will have the pleasure of working with passionate professionals in a culture that fosters a workplace where everyone feels respected, supported and empowered to succeed.
OUR EQUAL OPPORTUNITY EMPLOYER COMMITMENT
Iron Bow Technologies is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Iron Bow are based on relevant business considerations, such as operational needs, job requirements and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity and/or gender expression, pregnancy, national origin, age, disability, status as a protected veteran or any other characteristic prohibited by law. Iron Bow will not tolerate discrimination or harassment based on any of these characteristics.
Skills Required
- Hands-on HSM managed-services or operations experience
- Remote HSM administration and troubleshooting experience
- HSM partition lifecycle management experience
- SIEM and logging integration experience
- HSM high-availability and disaster-recovery experience
- Enterprise cryptographic key lifecycle operations experience
- At least two prior managed HSM engagements with evidence of sustained service levels
- Experience with Thales Luna or equivalent enterprise HSM technologies
- OEM HSM administration training or certification
- Experience in federal or VA environments
- FedRAMP cloud HSM experience
Iron Bow Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Bow Technologies and has not been reviewed or approved by Iron Bow Technologies.
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Healthcare Strength — Health coverage is characterized as comprehensive across medical, dental, and vision, alongside life and disability protection. Health insurance is also framed as a strong point, with family premiums sometimes described as reasonable.
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Leave & Time Off Breadth — Time-off offerings are positioned as flexible, supported by remote and hybrid-work programs. The overall package includes a range of leave benefits that can support work–life needs.
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Parental & Family Support — Family-related leave is portrayed as a differentiator, including parental leave and even “grandparents’ leave.” These elements broaden support beyond standard time-off programs.
Iron Bow Technologies Insights
What We Do
We deliver mission success through next-generation solutions across government, healthcare, and commercial markets. Iron Bow relies on our passionate people, long-standing partnerships, and strategic thinking to solve your most critical challenges. At Iron Bow, our people believe in a culture of transformation and that the future of technology is here to deliver our clients’ missions. When it comes to our people, we care about the customer's mission, value a culture of teamwork, and believe deeply in the power of technology to transform lives and communities. #WhatWeDoMatters Disclaimer: Your privacy and security are important to us. Iron Bow Technologies does not request payment information, personal financial information, or any form of processing fees as part of our recruitment process. Please be cautious of any requests for such information as they may be scams. Our interviews and communications are conducted through official channels only. This includes emails from verified company domains and phone calls or video conferences scheduled through our official systems. If you are ever in doubt about the legitimacy of any communication purportedly from us, please do not hesitate to contact us directly at our official contact points for verification. The only domain we use is ironbow.com
