HRSS Associate

Reposted 2 Days Ago
Be an Early Applicant
2 Locations
Remote
Junior
Marketing Tech
The Role
The HR Shared Services Associate resolves client HR queries and delivers HR services, ensuring compliance with regulations and a positive client experience.
Summary Generated by Built In

Why join Safeguard Global?  👀 
 

We want to help you “work in any way” — that means making time for family, commitments, and life outside of work so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work.  🚀 

Our roles aren’t just remote and hybrid first — they break free from the traditional ways of doing things, paving a way for a job that works for you.  

The role in a nutshell
The HR Shared Services Associate is responsible for resolving and supporting client HR queries and delivering a range of HR services. In this role, you will ensure compliance with regional and local regulations while providing a positive experience for our clients and employees.

How you will make a difference:

  • Basic knowledge of HR processes and functions, including creating employment contract, employee onboarding, offboarding, payroll management, benefits administration, and maintenance of employee records
  • Skilled in managing administrative tasks such as data entry, employee file management, and processing HR-related documents
  • Should be able to maintain SLAs and CSAT levels
  • Should be able to follow SOPs accurately
  • Familiarity with HR Information Systems (HRIS) or similar software, such as Workday, SAP, or other HR management tools
  • Ensure timely and accurate delivery of HR services to the clients
  • Foster a collaborative and supportive team environment, encouraging teamwork and cross-functional collaboration
  • Monitor and maintain timely and effective KPI and business reporting that provides an analytical view to stakeholders and drives action
  • Always adheres to and demonstrates the Safeguard Global company values

What will give you an advantage:

  • Minimum 2 years of experience in managing Global HR Shared Services in a multi-national/global organization with client-facing responsibilities. 
  • Experience in the Europe and Asia regions a plus
  • Good verbal and written communication skills, including the ability to communicate complex concepts clearly and concisely to diverse audiences
  • Good knowledge of MS Excel, PowerPoint, SharePoint and Smartsheet
  • Ability to deal with ambiguity and work in a dynamic, results-oriented environment
  • Understand and recognize when there is a sense of urgency and be able to prioritize activities accordingly
  • High level of independence and initiative while working effectively as part of a team and a high level of accountability for assigned responsibilities

Who we are and what we do:  

Safeguard Global is…global! We enable global expansion without the risk by helping 1,500+ customers  recruit, hire, manage, and pay employees in nearly 190 countries. Join us to meet diverse talent, explore new cultures, and connect with amazing folks from around the globe.  🌎 

Our Global Benefits  

  • 👨💻 Autonomy and Flexibility (work in any way): Remote first, with the flexibility to include life needs like school runs and gym breaks in your schedule, all while maintaining a high standard of work. 
  • 🌴  Generous leave: Enjoy a competitive leave package including paid bonding leaves for new additions to your family    
  • 🎁 Make a difference: Get 2 paid charitable days off to contribute to causes you believe in 
  • 💰 Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.  
  •  International environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.   
  • ⭐ Human centered culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve. 
  • 📚 Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.  

  

Next Steps:  

To apply, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time.  

Welcome to the Future of Work! 🌐 

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians. 

Skills Required

  • Minimum 2 years of experience in managing Global HR Shared Services
  • Basic knowledge of HR processes such as onboarding and payroll management
  • Good verbal and written communication skills
  • Knowledge of HR Information Systems
  • Good knowledge of MS Excel, PowerPoint, and SharePoint

Safeguard Global Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Safeguard Global and has not been reviewed or approved by Safeguard Global.

  • Parental & Family Support Paid bonding leave and a 'family-first' culture are highlighted across materials. Parental support is positioned as a meaningful part of the package.
  • Leave & Time Off Breadth Competitive paid time off and two paid 'Make a Difference' volunteer days are offered. Some engineering roles operate a 4-day work week.
  • Wellbeing & Lifestyle Benefits Remote-first flexibility with autonomous hours and access to coworking spaces supports work-life balance. Flexibility is positioned as a core advantage within the total rewards offering.

Safeguard Global Insights

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The Company
HQ: Austin, TX
965 Employees
Year Founded: 2008

What We Do

Safeguard Global builds adaptive solutions for organizations seeking to thrive in the global economy. Through a combination of workforce management data, technologies, services and local market expertise, Safeguard Global enables success through smarter, more efficient global employee management, recruitment, payroll, onboarding, expense management and more.

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