Bring more to life.
At Danaher, our work saves lives. And each of us plays a part. Fueled by our culture of continuous improvement, we turn ideas into impact – innovating at the speed of life.
Our 60,000+ associates work across the globe at more than 15 unique businesses within life sciences, diagnostics, and biotechnology.
Are you ready to accelerate your potential and make a real difference? At Danaher, you can build an incredible career at a leading science and technology company, where we’re committed to hiring and developing from within. You’ll thrive in a culture of belonging where you and your unique viewpoint matter.
Learn about the Danaher Business System which makes everything possible.
The Senior HR Service Delivery Functional Product Owner is responsible for defining business priorities, shaping solutions, and ensuring HRSD capabilities delivered through ServiceNow drive measurable improvements in service efficiency, employee experience, and adoption. This role serves as the primary functional owner of HRSD platform demand, partnering closely with HRSD Operations, Centers of Excellence, and the HRIT HRSD Technical Product Owner to deliver scalable, high-impact solutions aligned to enterprise service delivery standards.
In this role, you will have the opportunity to:
Define and prioritize HRSD demand, translating business needs and operational insights into a clear, value-driven functional backlog.
Own the creation and refinement of epics, features, and user stories aligned to HR outcomes, including success measures and acceptance criteria.
Make trade-off decisions across scope, speed, and experience to maximize the value delivered through HRSD capabilities.
Partner closely with the HRIT HRSD Technical Product Owner to ensure backlog readiness, feasibility, and alignment with ServiceNow platform capabilities.
Validate delivered solutions against business requirements, ensuring improvements in self-service adoption, Tier 1 effectiveness, and overall service performance.
The essential requirements of the job include:
Bachelor’s degree in HR, Business, Information Systems, or a related field.
Minimum of 7 years of hands‑on experience leading ServiceNow HRSD as Product Owner, Business Analyst, or Functional HRSD Architect.
Hands-on experience working with ServiceNow HRSD (case management, knowledge, employee service center) in a product owner, BA, or functional lead capacity.
Proven ability to translate business needs into structured requirements, prioritize work based on value, and operate in a backlog-driven delivery model.
It would be a plus if you also possess previous experience in:
Leading or supporting enterprise ServiceNow HRSD implementations or enhancements.
Agile or product management practices, including backlog management and release cycles.
Driving HRSD service model improvements (e.g., Tier 0/1 optimization, automation, AI-enabled service delivery).
Danaher offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
Skills Required
- Bachelor's degree in HR, Business, Information Systems, or related field
- Minimum of 7 years leading ServiceNow HRSD as Product Owner, Business Analyst, or Functional HRSD Architect
- Hands-on experience with ServiceNow HRSD (case management, knowledge, employee service center) in a product owner, BA, or functional lead capacity
- Proven ability to translate business needs into structured requirements, prioritize based on value, and operate in a backlog-driven delivery model
- Leading or supporting enterprise ServiceNow HRSD implementations or enhancements
- Experience with Agile or product management practices, including backlog management and release cycles
- Experience driving HRSD service model improvements (Tier 0/1 optimization, automation, AI-enabled service delivery)
Danaher Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Danaher Corporation and has not been reviewed or approved by Danaher Corporation.
-
Healthcare Strength — Healthcare coverage is described as comprehensive, including medical plan options alongside dental, vision, life, disability, and mental health support. Wellness initiatives and support programs such as an EAP and vaccination or fitness offerings add breadth beyond core insurance.
-
Retirement Support — Retirement benefits include a 401(k) plan with employer matching and options such as pre-tax and Roth contributions. Broader financial rewards such as performance bonuses and access to equity or an employee stock purchase plan are also described.
-
Parental & Family Support — Parental leave and family-building support are described as available, including maternity and paternity leave and fertility assistance. Childcare and eldercare support are also highlighted as part of the overall package.
Danaher Corporation Insights
What We Do
Danaher is a global science and technology innovator committed to helping our customers solve complex challenges and improve quality of life around the world. A global network of more than 25 operating companies, we drive meaningful innovation in some of today’s most dynamic industries through our operating companies in four strategic platforms: Life Sciences, Diagnostics, Water Quality and Product Identification. The engine at the heart of our success is the Danaher Business System (DBS), a set of tools that enables continuous improvement around lean, growth and leadership. Through the ingenuity of our people, the power of DBS and the impact of our meaningful technologies, we help realize life’s potential in ourselves and for those we serve.
