Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
As the HRIS System Administrator you will serve as a key technical partner in the management and optimization of Workday and ServiceNow HR Service Delivery (HRSD) platforms. You will support the day-to-day operation of both systems, drives configuration improvements, ensures data accuracy, and partners with cross-functional teams to implement solutions that enhance the employee experience. You will have hands-on experience in both platforms, with a strong understanding of HR processes and a passion for continuous improvement.
What we do
The HRIS (Human Resources Information Systems) team is part of the Human Resources organization. The HRIS team is responsible for the administration, and optimization of HR technology platforms, ensuring accurate, secure, and efficient management of employee data and HR processes.
What you’ll do
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Act as the primary system administrator ServiceNow HRSD, while also continuing to support the HRIS team with Workday configuration, maintenance and optimization.
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Ensure HR system data accuracy, compliance, and process efficiency through regular audits and optimization.
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Collaborate with HR, IT, and external vendors to implement system enhancements and integrations.
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Provide user support, training, and guidance to HR staff and employees on system functionality.
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Administer and support Workday HCM, including modules such as Core HCM, Compensation, Benefits, Performance, Recruiting, and Learning.
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Create and maintain custom and advanced Workday reports and dashboards to support HR operations and analytics.
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Participate in Workday system updates, testing new functionality, and ensuring successful implementation.
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Configure workflows, service templates, and user access within the HRSD module.
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Collaborate with HR teams to build and optimize self-service and case management experiences for employees.
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Monitor usage and performance of HRSD modules and identify opportunities for improvement.
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Support system releases, testing, and implementation of new HRSD functionality.
What you’ll need
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Bachelor’s degree in Human Resources, Information Systems, Business, or a related field, or equivalent work experience.
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Minimum 5 years’ experience, with 3+ years’ in HRIS administration direct experience in Workday HCM configuration and reporting.
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Minimum 1 years’ experience in ServiceNow HRSD administration.
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Strong analytical and problem-solving skills with excellent attention to detail.
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Proven ability to manage multiple tasks and work cross-functionally in a fast-paced environment.
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ServiceNow HRSD certification is a plus.
Our Environment:
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Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
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The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
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About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
Symbotic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Symbotic and has not been reviewed or approved by Symbotic.
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Healthcare Strength — Benefits include comprehensive medical, dental, and vision from day one, alongside wellness, mental health, and specialized coverages such as pet and transgender health care. Feedback suggests the breadth and immediacy of coverage are valued.
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Retirement Support — A 401(k) with company matching, profit sharing, and automatic enrollment are consistently emphasized as part of the package. Feedback suggests these components are seen as competitive pillars of total rewards.
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Leave & Time Off Breadth — Flexible/unlimited PTO with paid holidays and sick time is offered, managed directly between employees and leaders. Feedback suggests this structure provides meaningful scheduling flexibility.
Symbotic Insights
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What We Do
The Symbotic story began in 2007 with a bold vision: to solve real-world challenges in the supply chain. Since then, we have combined deep expertise in warehouse operations with breakthrough technology to transform how goods are moved. Today, Symbotic delivers fully automated, end-to-end supply chain solutions for some of the world’s largest retailers and wholesalers. Our systems integrate advanced robotics and A.I. to address the complexity of modern distribution, helping customers achieve new levels of efficiency, speed, and flexibility. At Symbotic, we value curiosity, collaboration, and continuous improvement, empowering employees to make meaningful contributions from day one. Whether you’re designing next-generation technology, supporting operational excellence, or driving innovation behind the scenes, you’ll play a key role in shaping the future of automation and supply chain transformation at scale. If you’re looking for rewarding challenges, determined teammates, and the opportunity to make a tangible impact, Symbotic is where you belong.
Why Work With Us
What makes Symbotic unique is our people. We bring together curious thinkers, problem-solvers, and innovators who are passionate about transforming the future of supply chain automation. As we scale, we remain committed to supporting a culture rooted in creativity, teamwork, and meaningful impact.
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