HRIS Specialist

Posted Yesterday
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78216-6903, San Antonio, TX, USA
In-Office
Junior
Food
There's pride in every Whataburger.
The Role
Administer and optimize Workday HCM and related modules, gather requirements, configure solutions, develop reports, troubleshoot issues, support integrations, lead testing, maintain documentation, and provide stakeholder support. The role also supports implementations, training, change management, data integrity, system performance, and continuous improvement across HR and IT teams.
Summary Generated by Built In

Welcome to Whataburger Careers!

Our Flavor — Why Whataburger

Whataburger isn’t just a fast-food burger chain it is where bold leadership starts — and where potential doesn’t just grow, it heats up. Whether you're leading the line or working behind the scenes, this is the place where opportunities stack up, and every day gives you a chance to Make a Difference.

Since 1950, we’ve invested in people who lead with integrity, Serve with Heart, and bring their best flavor to the team. We believe in working together, speaking up, having a little fun, and Winning as One — because great burgers (and great teams) start with the right ingredients. If you're ready — to learn, grow, impact, and Move Forward Boldly — we’ve got your back and your path cooked to perfection.

Your Recipe for Impact — What You’ll Do

As a Human Resources Systems Specialist, you'll help power the technology and processes that support our Whataburger Family Members every day. You'll serve as a key partner in optimizing Workday HCM, translating business needs into scalable solutions, and ensuring our HR systems operate efficiently, accurately, and effectively across the organization.

In this role, you'll Make a Difference by delivering system enhancements and insights that improve the employee experience. You'll Serve with Heart by providing trusted support and guidance to stakeholders and end users. You'll Win as One by collaborating across Human Resources, Information Technology, and business teams to solve complex challenges and drive results. And you'll Move Forward Boldly by identifying opportunities for innovation, continuous improvement, and technology-driven solutions that help Whataburger grow.

Day-to-Day Ingredients — Responsibilities

As a Human Resources Systems Specialist,  you will:

  • Configure, maintain, and optimize Workday HCM and related modules
  • Partner with stakeholders to gather requirements and deliver system solutions
  • Analyze business processes and recommend technology improvements
  • Develop and maintain Workday reports, dashboards, and analytics
  • Troubleshoot system issues and provide Tier 2/Tier 3 support
  • Support system integrations and interfaces with third-party vendors
  • Lead testing efforts for enhancements, updates, and issue resolution
  • Document business requirements, process flows, and system configurations
  • Monitor system performance and recommend improvements and best practices
  • Collaborate with HR, IT, and functional teams on projects and initiatives
  • Identify risks, troubleshoot issues, and escalate when appropriate
  • Support implementation, training, and change management activities
  • Ensure data integrity, system stability, and operational effectiveness

The Sauce — Pay & Perks

As a Human Resources Systems Specialist,  you will receive:

  • Competitive Weekly Pay
  • Bonus Program that scales up to 2.5X payout potential based on company results
  • 5 weeks PTO
  • Flex Weeks
  • Paid Corporate Holidays
  • Paid Parental Leave*
  • 401(k) match $1/$1 up to 4%
  • Competitive Medical, Dental and Vision Benefits*
  • Short-term and Long-term Disability Benefits*
  • Opportunities for Career Development and Growth
  • Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
  • Discounted Meals for You and a Guest
  • Wireless Service Discounts
  • Computer & Software Discounts
  • Fitness / Gym Discounts
  • Awards and recognition for all you do
  • Retirement Celebration Program

What You Bring to the Table — Required Experience

As a Human Resources Systems Specialist,  you must have: 

  • Bachelor's degree in Human Resources, Business, Information Systems, or related field; equivalent experience considered
  • 2+ years of hands-on Workday HCM administration and support experience
  • Experience supporting one or more Workday modules, such as Benefits, Absence, Time Tracking, and Payroll
  • Experience gathering business requirements and translating them into system solutions
  • Experience testing, troubleshooting, and resolving system issues
  • Strong analytical, problem-solving, and critical-thinking skills
  • Experience creating reports, dashboards, or data-driven insights
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong written and verbal communication skills
  • Ability to build effective partnerships across departments and stakeholder groups
  • Proficiency with Microsoft Office applications, including Excel

Extra Toppings — Desired Experience

As a Human Resources Systems Specialist,  we prefer you to have: 

  • Workday certification(s)
  • Experience with Workday Business Process configuration
  • Experience with Workday Security Administration
  • Experience with Workday Reporting, Prism, or Advanced Reporting
  • Experience supporting Workday integrations, EIBs, Core Connectors, or Workday Studio
  • Knowledge of HR systems implementation or optimization projects
  • SQL, database, or data reporting experience
  • Experience in a multi-site, retail, restaurant, or hospitality environment
  • Experience creating training materials and end-user documentation
  • Knowledge of HR technology trends and best practices

Where & How You’ll Work

This role is based at the San Antonio Home Office, working on‑site Monday through Thursday with remote flexibility on Fridays. In this role, you’ll have strong collaboration with leadership, across cross-functional teams, and with external partners to align capabilities with restaurant realities. The work environment is fast‑paced and requires sound judgment, strategic thinking, and strong collaboration skills. Full‑time availability is required, with occasional extended hours based on business needs, along with occasional travel to properties, project sites, and external meetings. Candidates must reside within commuting distance of the San Antonio Home Office.

Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.

*Eligibility rules may apply

300 Concord Plaza Dr San Antonio TX 78216-6903

Skills Required

  • Bachelor's degree in Human Resources, Business, Information Systems, or a related field; equivalent experience considered
  • 2 or more years of hands-on Workday HCM administration and support experience
  • Experience supporting one or more Workday modules, including Benefits, Absence, Time Tracking, or Payroll
  • Experience gathering business requirements and translating them into system solutions
  • Experience testing, troubleshooting, and resolving system issues
  • Strong analytical, problem-solving, and critical-thinking skills
  • Experience creating reports, dashboards, or data-driven insights
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong written and verbal communication skills
  • Ability to build effective partnerships across departments and stakeholder groups
  • Proficiency with Microsoft Office applications, including Excel
  • Workday certification(s)
  • Experience with Workday Business Process configuration
  • Experience with Workday Security Administration
  • Experience with Workday Reporting, Prism, or Advanced Reporting
  • Experience supporting Workday integrations, EIBs, Core Connectors, or Workday Studio
  • Knowledge of HR systems implementation or optimization projects
  • SQL, database, or data reporting experience
  • Experience in a multi-site, retail, restaurant, or hospitality environment
  • Experience creating training materials and end-user documentation
  • Knowledge of HR technology trends and best practices
  • Ability to work onsite Monday through Thursday at the San Antonio Home Office and reside within commuting distance
  • Full-time availability with occasional extended hours and travel

Whataburger Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Whataburger and has not been reviewed or approved by Whataburger.

  • Healthcare Strength Healthcare coverage is positioned as robust, with multiple medical options, dental and vision, telehealth access, and added mental-health and chronic-condition programs. The package also includes disability options and an Employee Assistance Program with counseling support.
  • Retirement Support Retirement support includes access to a 401(k) with an employer match and potential profit-sharing, with eligibility tied to service requirements. This creates a tangible long-term savings component beyond hourly wages.
  • Career-Linked Recognition & Rewards Career upside is emphasized through performance incentives and a management track that can reach materially higher total compensation, including six-figure potential at the Operating Partner level. Scholarships, education assistance, and prize-based programs add non-wage recognition tied to participation and development.

Whataburger Insights

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The Company
HQ: San Antonio, Texas
23,707 Employees
Year Founded: 1950

What We Do

On Aug. 8, 1950, an adventurous and determined entrepreneur named Harmon Dobson opened up the world’s first Whataburger on Ayers Street in Corpus Christi, Texas. He had a simple goal: to serve a burger so big it took two hands to hold and so good that after one bite customers would say, “What a burger!” He succeeded on both counts and turned that one little burger stand into a legend loved throughout Texas and the South. Today, each and every Whataburger is made to order, right when it’s ordered. And they’re still made with 100 percent pure, never-frozen beef and served on a big toasted five-inch bun with all “the extras” to suit your taste. Grilled jalapeños, extra bacon, three slices of cheese, no tomatoes, extra pickles? No problem. Your Whataburger will be made just like you like it, 24 hours a day, seven days a week. Whataburger’s following has grown exponentially in its more than 75-year history, thanks to a number of features, including its famous burgers and growing list of menu items, its iconic orange-and-white-striped restaurants and its famous Fancy Ketchup. Whataburger is more than a burger chain. It’s a place that feels like home to more than 51,000 employees, called Family Members, and millions of customers. It’s a brand built on pride, care and love. It’s a place people count on in their communities. It’s a place where goodness lives. So now with more than 1,100 Whataburger restaurants across 16 states stretching from Las Vegas to the Carolinas, road-trippers and hometown folks alike continue gathering under the big orange-and-white roofs for fresh, made-to-order burgers and friendly service.

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