Who we are:
Our life is a digital life, filled with streams of information flowing ceaselessly. Every click, every swipe, every interaction connects us. But where does all that information go? Enter the world of data centers.
“Data centers are experiencing once-in-a-generation demand growth, driven by cloud adoption and the AI revolution,” Jon Gray, President & COO of Blackstone.
In the fast-paced world of data, QTS is dedicated to leading the industry in a thoughtful and intentional way. At QTS, we are Purpose Driven and moving communities forward.
At QTS, we believe that how we deliver our services is equally as important as the service we deliver. Our people play a vital role in our company’s culture, innovation and growth, and we are deeply committed to those who affect or are affected by our business. Our people are knowledgeable, resourceful, innovative self-starters, and can accomplish great things when working together. That is why QTS is Powered by People!
This role sits within the HR function and partners day‑to‑day with HR, HRBPs, Talent, Compensation, and Payroll to support and improve HR processes enabled by Workday. The focus of this role is understanding HR business needs, gathering and translating requirements, and ensuring Workday is configured and used in a way that supports HR operations, not serving as a technical or integration specialist.
This position requires someone who is comfortable working side‑by‑side with HR stakeholders, understands HR processes end‑to‑end, and can balance system knowledge with strong business partnership and ownership.
In this role, you will play a critical leadership role in how Workday enables the People function. You will drive requirements gathering, guide system design decisions, and ensure Workday solutions support scalable, global People Services processes. Your work will directly improve employee experiences, strengthen data-driven decision-making, and accelerate digital transformation across the organization.
What You’ll DoHR Partnership & Process Ownership
- Partner directly with HR, HRBPs, Talent, Compensation, and Payroll to understand business needs and HR processes
- Serve as a trusted HR systems partner, translating HR requirements into effective Workday solutions
- Support HR leaders in evaluating process changes, policy updates, and operational impacts within Workday
Requirements Gathering & Delivery
- Lead requirements gathering efforts including stakeholder identification, workshops, documentation, and validation
- Translate functional HR needs into clear, actionable system requirements
- Ensure HR stakeholders are prepared and engaged throughout design, testing, and deployment
HRIS Operations & Enablement
- Support ongoing HRIS operations for Core HR, Talent, and Compensation
- Partner on Workday updates and releases to assess HR impact and support HR testing and adoption
- Contribute to continuous improvement of HR processes and system usage
Workday System Support
- Support configuration changes as needed to align with HR requirements
- Participate in testing, audits, and data validation activities
- Collaborate with IT and vendors as needed
- Establish and maintain strong, consultative relationships with People Services functional leads and cross-functional partners (IT, Finance, Risk, Procurement, etc.).
- Lead end-to-end requirements gathering, facilitating discovery sessions to uncover business needs, challenges, and future-state goals.
- Translate complex business requirements into clear functional and technical specifications for technical resources to execute against.
- Serve as a translator between technical and non-technical audiences, clearly communicating system capabilities, limitations, dependencies, and trade-offs.
- Proactively manage expectations, align priorities across stakeholder groups, and help partners navigate ambiguity and change.
- Create and maintain clear, accessible documentation for People Services technologies and processes.
- Advise business partners across the organization on Workday and People Services technology capabilities, providing recommendations on current and future-state solutions.
- Support adoption of People Analytics and Talent Insights, contributing to reports and dashboards that enable data-driven decision-making.
- Participate in and contribute to People Services technology RFP efforts, bringing a strong Workday and business-process lens.
This role goes beyond system administration. Success is defined by your ability to partner with the business, guide stakeholders through change, and ensure Workday solutions are not only technically sound—but understood, adopted, and valued.
This role is NOT:
- A Workday integration or technical specialist role
- An implementation‑only or project‑based consulting position
- A reporting or data analyst role
- A role focused primarily on backend development or configuration without HR partnership
- Hands-on Workday experience, with demonstrated involvement in configuration, enhancements, or ongoing system support.
- Proven ability to gather requirements from diverse stakeholder groups and translate them into actionable system solutions.
- Strong stakeholder management skills, including the ability to influence, align, and build trust across functions.
- Excellent communication skills, with a demonstrated ability to explain technical concepts to non-technical audiences.
- Experience working with HR business processes and HR-enabling technologies.
- Ability to navigate ambiguity, resolve conflicts, and move work forward in a matrixed environment.
- Bachelor’s Degree or equivalent experience.
- Experience working within an HR organization or embedded with HR teams
- Hands‑on experience supporting HR processes such as onboarding, job changes, compensation changes, performance, or talent management
- Strong experience gathering HR requirements and partnering with HR stakeholders
- Practical Workday experience supporting HR operations (not just implementations)
- Strong understanding of HR data structures and data taxonomy.
- Experience supporting global or multi-functional HR technology initiatives.
The Perks (and these are just a few):
QRest Sabbatical
Employee Stock Purchase
QTS scholarship for dependents
Eagle Club Award Trip eligibility for all employees
Paid volunteer days
Tuition assistance, parental leave and military leave assistance
***We are unable to provide visa sponsorship or support work authorization extensions (including OPT/STEM OPT) for this position. Candidates MUST have unrestricted authorization to work in the U.S.
In accordance with applicable law, the following represents a reasonable estimate of the range of possible compensation for this role if hired remotely. Please note that this information is provided for those hired remotely, and this role is open to remote candidates with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
The estimated pay range for this role is:
$81,258.00 - $138,680.32The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; paid time off; employee assistance program; and other company benefits.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English)
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.
QTS Data Centers Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QTS Data Centers and has not been reviewed or approved by QTS Data Centers.
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Healthcare Strength — Health coverage is described as robust, with options reportedly including fully paid medical, dental, and vision premiums in some plans alongside company‑paid disability and life insurance. Feedback suggests these offerings help offset concerns about base pay in certain roles.
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Leave & Time Off Breadth — Time off programs are expansive, combining tiered PTO, 11 paid holidays with additional floating days, four paid volunteer days, and a formal sabbatical program. Parental leave and occasional work‑from‑home allowances further broaden time‑away flexibility for eligible roles.
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Retirement Support — Retirement benefits include immediate vesting on 401(k) with company matching. Feedback suggests this is a dependable pillar of the total rewards package.
QTS Data Centers Insights
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What We Do
QTS Realty Trust, LLC. is a leading provider of data center solutions across a diverse footprint spanning more than 9 million square feet of owned mega scale data center space throughout North America. Through its software-defined technology platform, QTS is able to deliver secure, compliant infrastructure solutions, robust connectivity and premium customer service to more than 1,100 leading hyperscale technology companies, enterprises, and government entities
