Adoption, optimization and transformation:
- Monitor Workday Intake Process and triage requests to Senior Analyst and/or Manager depending on the type and complexity of request/inquiry
- Provide first level support to inquiries/issues coming through the Workday Intake Process, by addressing functionality and responding to less complex configuration questions; and resolve issues in a timely manner
- Partner with the Senior HRIS Analyst for handling ongoing Workday enhancements as well as bi-annual Workday releases, including functionality, user acceptance testing activities, creation of test cases and documentation
- Assist in ad hoc projects in optimizing Workday functionality by evaluating current and desired business processes/rules and system capabilities
- Proactively seek and provide recommendations to improve efficiency of HR processes
Partner with HR and business teams for process improvements and launches:
- Collaborate with HRIS team to ensure seamless delivery of Workday processes, by contributing to the development of testing scenarios and participating in all end-user tests
- In collaboration with the HRIS team simplify the user experience with Workday functionality by evaluating current and desired business processes/rules and system capabilities; and supporting documentation
Workday Process Documentation & Training:
- Develop and maintain process maps for Workday processes using VISIO
- Develop and maintain procedures, documentation, and user guides
- Assist with the development and maintenance of templates supporting business processes (i.e. letters, forms)
- Train HR team members and new Workday users on new processes and functionality
System Security:
- Participate and support internal audits specific to HRIS functionalities
- Maintain and update access to Workday by functional role including password and Workday account resets
- Create and maintain supervisory organizations and worker movement
Data Integrity:
- Collaborate with the HRIS team for the maintenance of data integrity, security and accuracy of HR data and systems
Serve as a technical advisor for all things Workday:
- Maintain knowledge of current HRIS technology and trends
- Leverage Workday community and user groups to ensure that we are getting the most out of Workday capabilities
Administrative Support:
- Draft communication and presentations
- Provide back-up support to Senior HRIS Analyst as needed
- Maintain content of delivered processes including documents, announcements, Workday landing page
- Assist with updates to payroll calendars and statutory holidays for posting on Workday
- Bachelor's degree in Human Resources or HRIS preferred
- Knowledge of human resources policies and procedures and understanding of common HR processes
- Workday experience – Minimum of 2 years’ experience using Workday (HCM, configuration, security administration, cross-functional impacts), some knowledge of report writing (calculated fields)
- Technical Skills - Proficiency in MS Office 365 (Word, PowerPoint, Excel), Visio and SharePoint
- Understanding of IT process and information flow
- Basic knowledge of creating and maintaining test scripts
- Effective communicator and relationship builder - Written, verbal and listening skills to engage stakeholders, truly understand their needs, and influence to deliver best results
- Must be comfortable working with a variety of employees ranging from employee to senior executive level
- Ability to effectively communicate technical aspects to non-technical audience
- Strong prioritization skills - Able to assess new opportunities and requests, determine requirements and prioritize based on business goals, return on investment and risks to deliver value added outcomes
- Analytical & creative problem solver - Strong analytical and problem-solving skills with a focus on attention to detail
- Creative and innovative thinker - Ability to think through and independently research and resolve issues using different sources to find and recommend the best solution
- Ability to multi-task - Demonstrated strong organizational skills and ability to manage multiple shifting priorities with accuracy, efficiency and in a timely manner
- Flexibility - Ability to work in a fast-paced and dynamic environment and be adaptable to changing demands
- Ability to work independently and in a team environment
- Demonstrated ability to maintain confidentiality and discretion – and handle sensitive information
#LI-Hybrid
#LI-KN1
Equal Opportunity Employment and Inclusion – at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.
Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email [email protected] in advance of your appointment.
Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.
Top Skills
What We Do
Foresters Financial is redefining the life insurance and individual savings industry across the U.S., Canada and UK by enriching the lives, communities, and overall well-being of its members. Agents and members alike appreciate the turnkey-decisioned product offerings and end-to-end digitized processes that make it easy to get life insurance without traditional medical exams. State-of-the-art mobile tools help agents deliver tailored plans to prospective and current members. Dedicated to its members’ well-being, Foresters offers a suite of member benefits and is redefining the conventional life insurance model, bringing improved financial security and overall wellness to everyday North American families. Foresters recently merged with Canada Protection Plan to become a leading life insurance distributor in Canada. Foresters Financial is the trade name for The Independent Order of Foresters, the oldest non-denominational fraternal benefit society. For 23 straight years, The Independent Order of Foresters has received an “A” (Excellent) rating from A.M. Best.
