What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!
Job Summary
The Manager, HR Business Partner serves as a strategic HR partner to business leaders, helping translate business priorities into people strategies that drive performance, engagement, organizational effectiveness, and talent outcomes.
This role requires a strong understanding of both the business and HR, with the ability to move seamlessly between strategic thinking and execution. The successful candidate is comfortable operating in a fast-paced environment, managing competing priorities, and navigating ambiguity while maintaining a high level of judgment and responsiveness.
Duties and Responsibilities
- Build trusted relationships with leaders and serve as a credible thought partner on people, talent, organizational, and leadership matters.
- Develop a strong understanding of the business, its strategy, operating environment, and key priorities to proactively identify people implications and opportunities.
- Translate business priorities into practical HR strategies and actions that improve organizational and individual performance.
- Partner on talent planning, succession, performance management, career development, and organizational effectiveness.
- Facilitate meaningful talent discussions and help leaders identify critical talent, development priorities, and organizational capability needs.
- Coach leaders to strengthen their effectiveness, accountability, and ability to lead and develop their teams.
- Use data, insights, and business context to identify opportunities to improve team effectiveness and employee experience.
- Apply sound HR judgment and knowledge of policy and employment practices to complex situations.
- Support the execution of core HR processes and initiatives, ensuring they are delivered effectively and with a strong employee and leader experience.
- Manage multiple priorities and deadlines with a high degree of organization, urgency, and follow-through.
- Know when to leverage HR colleagues and Centers of Excellence, while maintaining ownership of the overall business outcome.
Education, Experience & Certifications
- Must have 5+ years of experience in Human Resources role
- Bachelor’s Degree required
- Experience in QSR or Retail highly preferred
- Demonstrated experience partnering with and influencing leaders at multiple levels of an organization
- Strong knowledge of core HR practices, including talent acquisition, talent management, performance management, compensation, and employee relations
- Demonstrated ability to exercise sound judgment and navigate sensitive or complex situations with discretion
- Excellent written, verbal, interpersonal, and influencing skills
- Ability to operate effectively in a fast-paced, changing environment with multiple competing priorities
Our Values
- EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our success
- DO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult
- PEOPLE FIRST - To craft positive experiences for our customers, we take care of each other first
- INNOVATE TO WIN - We champion and challenge for a better way in all we do
- HAVE FUN - We find joy, create meaningful impact and celebrate the journey together
Our Core Competencies
- CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence
- RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges
- CONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quo
- BIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry
- WINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity
Papa Johns is an equal opportunity employer.
Papa Johns is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Sp
anish.
Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.
Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.
Skills Required
- 5+ years of experience in a Human Resources role
- Bachelor's degree
- Experience in QSR or retail
- Experience partnering with and influencing leaders at multiple organizational levels
- Strong knowledge of core HR practices, including talent acquisition, talent management, performance management, compensation, and employee relations
- Ability to exercise sound judgment and navigate sensitive or complex situations with discretion
- Excellent written, verbal, interpersonal, and influencing skills
- Ability to operate effectively in a fast-paced, changing environment with multiple competing priorities
Papa John's Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Papa John's and has not been reviewed or approved by Papa John's.
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Healthcare Strength — Healthcare coverage is described as available for eligible roles, including medical and dental options, alongside life and disability coverage in some packages.
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Retirement Support — Retirement support is described as available for eligible employees through a 401(k) plan, sometimes referenced with a company match depending on role and employer.
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Career-Linked Recognition & Rewards — Career-linked rewards are described through education support such as the Dough & Degrees program and occasional performance-related bonuses or recognition-style perks in certain organizations.
Papa John's Insights
What We Do
Papa John's Pizza is an American restaurant company that runs the third largest take-out and pizza delivery restaurant. Papa John's seeks people who have an entrepreneurial spirit and share our philosophy for success. Hands-on training, a clean and safe work environment, quality business practices, advancement opportunities and meaningful work combine to produce not only the best pizza, but also the best team members! Better Opportunities. Better People! At Papa John's we call ourselves team members instead of employees because we believe it is only through a strong team we can produce the best experience for our customers. Whether at our corporate campus, distribution centers, our restaurants, or located internationally; Papa John's has a variety of positions for talented and passionate people. Papa John's is an equal opportunity employer and provides excellent career opportunities for our entire team. Our company philosophies of promote from within and rewards based on performance are important elements of our company culture.
