Senior Human Resources Manager

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ABOUT THRIVE MARKET


Thrive Market was founded in 2014 with a mission to make healthy living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,000,000+ members find better products, support better brands, and build a better world in the process. We recently reached a significant milestone by becoming a Certified B Corporation, making us the largest grocer to earn this coveted qualification.


THE ROLE


The Senior Human Resource Manager in our Fulfillment Center provides in-depth HR expertise and business partnership to the operation in Hanover, PA. In partnership with the Site Director, the Senior Human Resource Manager is a leader that models our values and drives business results while ensuring a positive, inclusive and compliant work environment.

RESPONSIBILITIES

  • Manage all day-to-day HR operations in a fulfillment center environment with approximately 200-300 employees and temps
  • Ensure compliance with wage and hour regulations, worker's compensation, leave administration and disciplinary actions
  • Uphold the spirit and letter of Thrive Market policies ensuring a safe, productive and inclusive environment for all Thrivers
  • Maintain strong employee relations throughout the facility and serve as an advocate, sounding board and advisor to all Thrivers
  • Manage employee relations issues and partner with corporate HR as needed for support
  • Manage worker's compensation process
  • Manage onboarding and benefits enrollment
  • Be a self-starter with the ability to balance conflicting points of view, differing priorities and function effectively under pressure
  • Demonstrate discretion, integrity, and fair-mindedness
  • Be a business partner and confidant to Site Director ensuring alignment on scaling the operation
  • Manage multiple projects effectively with overlapping tasks and work independently with minimal supervision

QUALIFICATIONS

  • Bachelor's degree in HR or business administration
  • 10+ years of HR experience with progressive leadership roles
  • 3+ years of experience in HR management, preferably in 365/24/7 warehouse, fulfillment center or manufacturing environments
  • Experience with employee populations 400+ and mostly non-exempt
  • Deep understanding of state and federal wage and hour regulations, performance management, employee relations, engagement, coaching workers compensation and leave administration
  • Experience with multiple HRIS systems
  • Demonstrated analytical and problem-solving skills. Ability to analyze data, understand trends and develop recommendations for action based on the analysis
  • Effective communicator with the ability to build relationships across multiple levels of the organization

BELONG TO A BETTER COMPANY

  • Comprehensive health benefits (medical, dental, vision, life and disability)
  • Competitive salary (DOE) + equity
  • 401k plan
  • Flexible paid time off
  • Free Thrive Market membership and discount on private label products
  • Casual atmosphere and great people to work with

  • We're a community of more than 1 million members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.


    Thrive Market is an EOE/Veterans/Disabled/LGBTQ employer


    At Thrive Market, our goal is to be a diverse and inclusive work place that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!


    If you need assistance or an accommodation due to a disability, please contact us at [email protected] and we’ll be happy to assist you.


    © Thrive Market 2021 All rights reserved.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • BashLanguages
    • ReactLibraries
    • NumPyLibraries
    • AirflowLibraries
    • KafkaLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • PostgreSQLDatabases
    • NoSQLDatabases

An Insider's view of Thrive Market

How would you describe the company’s work-life balance?

Thrive Market is a company that values family first. Leadership has supported me as I navigated the challenges of being a first time mom (during a pandemic!) with kindness and empathy, while offering me a flexible schedule and while still giving me opportunities for growth.

Erin

Senior Director of Growth Marketing

What's the biggest problem your team is solving?

The biggest problem our team is trying to solve is how to become the number one brand users turn to for easy and affordable online groceries. Our team puts user experience at the forefront to ensure that the user has an enjoyable and cohesive experience across the board, from their browser all the way to their mobile app.

Krisha

Lead Software Engineer

How does the company support your career growth?

I first started in Member Services. Now, I am responsible for providing a testing infrastructure that provides our users the highest quality of shopping experience. I take what I learned from my direct interaction with members, and now have the ability to add that to code that reflects that interaction. 6 years later, I'm still Thriving!

Marcus

QA Engineer

How do your team's ideas influence the company's direction?

The Merchandising team is always looking for better ways to serve our members. We build out category strategies that include sourcing new products to meet member's diet & lifestyle needs, looking for more sustainable packaging formats or creating innovative Thrive Market Brand items.

Christine

Senior Director of Merchandising

How do you collaborate with other teams in the company?

We really make an effort to foster cohesion between team members and make the effort to understand the long-term goals and strategies with our partnered departments. We achieve this by emphasizing trust, respect, honesty and open-mindedness in our day-to-day communications and interactions. It helps that we're all driven by our mission!

David

VP of Finance

What are Thrive Market Perks + Benefits

Thrive Market Benefits Overview

We Offer:

Competitive salary (DOE) + equity
Flexible Paid Time Off
Free Thrive membership & 15% discount
Medical, dental and vision plans to choose from
401k program
Stocked kitchen in our Thrive Market Home Office with Thrive Market products
Coverage for Life Coaching & Therapy Sessions on Modern Heath, our holistic mental health and well-being platform for mental & professional support
Casual atmosphere and great people to work with

Culture
Volunteer in local community
Giving back to our members and our local community is a huge part of our mission. Our very own mission task force hosts many employee driven events throughout the year.
Partners with nonprofits
in 2019, Thrive deployed over $850,000 raised from our membership community toward initiatives such as clean water to villages in Africa, snacks to children separated from families at the border, etc.
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Thrive Market provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Thrive Market's team fitness initiatives include In-office yoga.
Mental health benefits
We have partnered with Modern Health to provide life coaching & therapy sessions for our employees.
Financial & Retirement
401(K)
Company equity
Performance bonus
Charitable contribution matching
The Thriver Help Fund is an emergency financial assistance lifeline created and funded by Thrivers, for Thrivers, to provide assistance in a time of need.
Child Care & Parental Leave
Generous parental leave
We provide up to 12 weeks of parental leave for the primary caretaker after 12 months of employment.
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Lunches can be expensed when working in the office.
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Pet friendly
Professional Development
Job training & conferences
Thrive Market offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
Thrive Market hosts lunch and learn meetings once per month.
Promote from within
Online course subscriptions available
Customized development tracks

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