Learning & Development Co-ordinator

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This is us in a nutshell:

  • We are singularly focused on providing all the tools and building blocks our customers need to deliver outstanding online shopping experiences and innovation across all digital touchpoints.
  • In 2013 we introduced a modular, API-first cloud-native commerce platform, pioneering the headless commerce space and enabling us to build the foundation to change our whole industry for the better and re-invent ecommerce.
  • Our international expansion has reached Europe, the US and Asia Pacific. In September 2021, we announced our $140m series C funding round led by global tech investor Accel, alongside existing investors Insight Partners and REWE Group, which has accelerated our global growth. We are now valued at $1.9bn, named a Leader in the 2021 Gartner® Magic Quadrant™ for Digital Commerce for the second year in a row.


The Opportunity:

We're excited to expand our People & Organisation team here at commercetools with a Learning and Development Co-ordinator. This is with the view to further developing our L&D Academy. We're able to consider candidates based in either London, Munich, Berlin, Jena or Amsterdam for this position.

At commercetools we value continuous learning and our Academy has a mission to ensure that commercetoolers from all disciplines, and from all parts of the world, have access to all of the learning content they need to flourish professionally in their roles. The Academy team will have the opportunity to expand the current learning offerings, including in the development of a comprehensive orientation program as well as competency based learning paths to ensure that commercetoolers are supported from day one. 

If you're a team player who is passionate about learning and development and someone who is comfortable with taking a hands-on approach to organising trainings/workshops across a variety of formats, then we'd love to speak with you!


Your Mission:

  • Supporting the development and delivery of trainings, workshops and events, while contributing to Academy roadmap delivery
  • Assisting with the development of a comprehensive orientation program, including providing operational and logistical support for multi-day in person and online events
  • Contributing to the creation of our learning paths which are aligned with competencies and career paths across the organisation 
  • Planning and orchestrating online and in person events, including identifying and sourcing internal and external resources, trainers, speakers, etc. As well as providing logistical support 
  • Assessing needs and designing training/course materials, developing content, how-tos, short clips, training videos, etc. 
  • Maintaining knowledge of the latest trends in learning and development


Team Values:

  • Positivity. Negativity is the enemy of progress.
  • Trust & Transparency. Promote direct and continuous feedback.
  • Learning. Be proud if you’ve failed at something. Think big, start small, learn fast!


What you need to succeed:

  • Initial experience as an L&D Co-ordinator role (ideally within a scaling software company)
  • A good understanding of different learning and development methods and formats
  • You are a team player and a natural, analytical problem solver
  • Excellent organisational and planning skills 
  • Ability to work on multiple projects simultaneously while prioritising competing work demands appropriately
  • You will have a results and growth-oriented mindset
  • Outstanding communication and presentation skills (in both spoken and written English)


We care about your Growth and Well-being

☀️ Remote Work: Up to 60 days/year from a country different from your base country  

💻 Open Learning & Development Budget

📚 ct Academy: Regular internal training sessions

🙌 Our Benefits: Check them out here

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

🚀 Mindset & Growth: A diverse workspace with an open, international culture & learning environment


Are you ready? Come grow with us!

🔍 Are you looking for something else? Check out our Career Page and our Website for more information.

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

commercetools celebrates being a diverse environment and is proud to be an equal opportunities employer. If your professional profile aligns with our specific hiring requirements and company culture, then we encourage you to apply. We will assess your competencies, future potential, approach to learning and self-development and passion, and not your age, color, national origin, religion, gender, gender identity or expression, sexual orientation, familial status, genetics, or disability.



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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • TypeScriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • CanvaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • Google HangoutsCollaboration
    • SlackCollaboration
    • AsanaProject Management

An Insider's view of commercetools

How would you describe the company’s work-life balance?

Coming from companies where taking time off was frowned upon, it was a novel idea for me to hear that if I wasn't feeling well or if I just needed some time to recover, not only could I take the time necessary to be at my best, but it was encouraged! I am so grateful to be at a company that values the work I do as well as the human that I am.

Ed Davis

Customer Success Manager

What's the biggest problem your team is solving?

My team focuses on producing content that helps business and tech leaders understand what composable commerce is, why it matters, and the benefits it offers. We’re constantly looking for new ways to show our audience how modern composable solutions can enable them to keep up with the rapidly changing world of digital commerce.

Anita Temple

Corporate Journalist

What are commercetools Perks + Benefits

commercetools Benefits Overview

We care about our employess' growth and well-being

☀️ Remote Work: Up to 60 days/year from a country different from your base country

💻 Open Learning & Development Budget

📚 ct Academy: Regular internal training sessions

⌚️ Flexibility: Morning person or night owl? We believe in outcomes and motivated employees

🚀 Mindset & Growth: A diverse, creative workspace with an international culture & learning environment

Culture
Volunteer in local community
Partners with nonprofits
Code the Dream, Habitat for Humanity
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
commercetools hosts monthly all-hands meetings, and when employees are in the office on these days, they're able to all tune in together!
President's club
Flexible work schedule
Morning person or night owl? We believe in outcomes and motivated employees
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
We implemented a global commercetools Family Leave Plus Benefit which will support parents with additional paid parental leave as a supplement to Statutory Benefits offered by your government.
Family medical leave
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications
Personal development training

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