HR Technical Support Specialist

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Amsterdam
Artificial Intelligence • Information Technology • Consulting
The Role
About Nebius

Launched in November 2023, the Nebius platform provides high-end infrastructure and tools for training, fine-tuning and inference. Based in Europe with a global footprint we aspire to become the leading AI cloud for AI practitioners around the world.

Nebius is built around the talents of around 400 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius cloud – from hardware to UI – to be built in-house, differentiating Nebius from the majority of specialized clouds. As a result, Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners.

As an NVIDIA preferred cloud service provider, Nebius offers the latest NVIDIA GPUs including H100, L40S, with H200 and Blackwell chips coming soon.

Nebius owns a data center in Finland, built from the ground up by the company’s R&D team. We are expanding our infrastructure and plan to add new colocation data centers in Europe and North America already this year, and to build several greenfield DCs in the near future.

Our Finnish data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 19th most powerful globally (Top 500 list, June 2024). It also epitomizes our commitment to sustainability, with energy efficiency levels significantly above the global average and an innovative system that recovers waste heat to warm 2,000 residential buildings in the nearby town of Mäntsälä.

Nebius is headquartered in Amsterdam, Netherlands, with R&D and commercial hubs across North America, Europe and Israel.

The role

We are looking for a detail-oriented HR Tech Support Specialist to assist with HR systems and process inquiries. This role involves providing first-line support, managing requests, and optimizing operational processes.

 

Key Responsibilities:

  • Address inquiries related to HR systems and processes.
  • Manage direct messages and prioritize requests effectively.
  • Handle Jira tickets for integration projects, addressing errors as they arise, and manage Jira automations to streamline processes.
  • Review Expensify reports monthly to identify discrepancies with NetSuite and communicate findings to accountants.
  • Ensure consistency and compliance with established processes across Confluence pages.
  • Participate in operational-level process optimization projects to enhance efficiency.

 

Required Skills and Experience:
  • Familiarity with HR operations and processes.
  • Fluency in English.
  • Experience in Atlassian Jira.
  • Experience in Atlassian Confluence.
  • Experience in HiBob HRIS.
  • Experience in Expensify.
  • Strong problem-solving skills with a proactive approach.
  • Previous experience in technical support is a significant advantage due to the broad system knowledge required.

We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!

The Company
473 Employees
On-site Workplace

What We Do

Cloud platform specifically designed to train AI models

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