This position is on-site in Framingham, MA- 4 days in the office and 1 day remote
Role Summary
As an HR System Specialist-Oracle HCM (HR Operations) at Staples, you will be a key member of the HR Operations team supporting Staples US Retail, partnering with HR and business stakeholders to modernize HR technology and enhance the associate experience.
This is a functional HR Operations role focused on Oracle HCM configuration, adoption, and process optimization, not an engineering or systems administration position.
This role is responsible for the management, optimization, and evolution of HR systems, ensuring alignment with business strategy and HR priorities. You will serve as a trusted advisor and change agent—bringing forward innovative, scalable, and repeatable solutions—while staying current on emerging HR technology trends. The role specifically supports Oracle Fusion HCM, with a focus on Learning, Performance, Recruiting, and Onboarding.
Team Summary
As an HR System Specialist-Oracle HCM (HR Operations) at Staples, you will be a key member of the HR Operations team supporting Staples US Retail, partnering with HR and business stakeholders to modernize HR technology and enhance the associate experience.
Our Human Resources team is focused on creating solutions and services that foster an inclusive, innovative culture. As strategic partners to the business, we deliver impactful learning and development programs, competitive compensation and benefits, and modern recruiting tools that attract new talent and engage existing associates. We are a compassionate, committed team driven by the knowledge that our work makes a meaningful impact every day.
Key Deliverables & Responsibilities
- Serve as a subject matter expert for Oracle Fusion HCM modules, including Learning, Performance, Recruiting, and Onboarding.
- Partner with HR and business stakeholders to identify opportunities to streamline and improve HR processes through technology.
- Collaborate with HR, IT, and internal customer groups to understand business needs, facilitate solution design, and implement system enhancements.
- Consult, advise, and guide business partners on best practices for leveraging HR technology in support of their objectives.
- Design, configure, test, implement, and maintain HR systems and technology solutions.
- Analyze HR processes and systems to improve efficiency, effectiveness, and associate experience.
- Lead system enhancements, upgrades, and deployments within assigned areas of responsibility.
- Drive adoption of scalable, repeatable solutions that support long‑term efficiency and growth.
- Support change management activities, including documentation, training, and user enablement.
- Provide ongoing training and support to HR partners on system functionality and new capabilities.
- Gather and incorporate user feedback to continuously improve HR systems and tools.
- Build strong partnerships across HR COEs, Shared Services, IT, and business teams to align system capabilities with organizational needs.
- Stay informed on emerging HR technology trends and recommend innovative solutions.
Impact on the Business
- Directly contributes to the efficiency and effectiveness of HR operations.
- Enable stronger, data‑driven decision‑making within HR.
- Ensure HR systems align with and support broader business strategy.
- Drive continuous improvement and modernization of HR technology.
Discretion & Independent Judgment
- Exercise significant discretion in managing HR systems and technology initiatives.
- Make decisions that impact HR processes, systems, and associate experience.
- This role manages projects or programs without direct people leadership accountability.
Essential Skills & Experience
- 4+ years of experience supporting or managing HR systems or HR technology.
- Experience working in a complex or multi‑site organization.
- In‑depth knowledge of HR processes, HR data, and HRIS structure and design.
- Strong analytical, problem‑solving, and attention‑to‑detail skills.
- Ability to analyze and document business requirements against system capabilities.
- Ability to learn new technologies and configure business processes within Oracle HCM.
- Strong communication skills with the ability to present insights in a clear, business‑friendly manner.
- Proven ability to build relationships, influence, and collaborate across functional teams.
- Ability to manage multiple priorities with minimal direction.
- Comfort driving work forward in ambiguous or evolving environments.
Preferred Skills & Experience
- Hands‑on experience with Oracle Fusion HCM, particularly Learning, Performance, Recruiting, and Onboarding.
- Experience with project management tools (e.g., JIRA).
- Change‑oriented mindset with a focus on continuous improvement and associate experience.
Get Great Perks
- Bonus plan and generous paid time off, including one Floating Holiday each year
- Flexible work arrangements
- 401(k) with company match
- Medical, dental, vision, life, and disability insurance, plus optional benefits
- Associate store discount and additional perks (mobile plans, movie tickets, and more)
About Us
Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.
Click here to learn more about the employee benefits, programs and perks offered at Staples!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- 4+ years of experience supporting or managing HR systems or HR technology
- Experience working in a complex or multi-site organization
- In-depth knowledge of HR processes, HR data, and HRIS structure and design
- Strong analytical, problem-solving, and attention-to-detail skills
- Ability to analyze and document business requirements against system capabilities
- Ability to learn new technologies and configure business processes within Oracle HCM
- Strong communication skills with ability to present insights clearly
- Proven ability to build relationships, influence, and collaborate across teams
- Ability to manage multiple priorities with minimal direction
- Comfort driving work forward in ambiguous or evolving environments
- Hands-on experience with Oracle Fusion HCM, particularly Learning, Performance, Recruiting, and Onboarding
- Experience with project management tools (e.g., JIRA)
- Change-oriented mindset focused on continuous improvement and associate experience
Staples Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.
-
Wellbeing & Lifestyle Benefits — Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
-
Leave & Time Off Breadth — Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
-
Inclusive Benefits Coverage — Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.
Staples Insights
What We Do
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
