HR Systems & Process Transformation Senior Manager

Posted 4 Days Ago
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Hiring Remotely in Hong Kong
Remote
Senior level
Fintech • Financial Services • Cryptocurrency
The Role
Lead global HR technology and process transformation programs. Run PMO delivery activities, manage rollouts (UAT, cutover, stabilization), ensure governance, compliance and access controls, partner with engineering, design automation/AI-enabled HR workflows, and drive change management and adoption.
Summary Generated by Built In
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for an experienced HR Systems Transformation & Technical PMO Manager / Senior Manager to drive the implementation and governance of global HR technology initiatives.
This is not a traditional HRIS Business Analyst or system configuration role. This role will focus on digital transformation delivery, program management, process redesign, system governance, risk management and global adoption.
The ideal candidate combines strong digital transformation and PMO capabilities with practical HR systems knowledge and can work effectively across HR, Engineering, Information Security, Compliance, Legal and regional teams.
 
 
What You’ll Be Doing
  • Drive global HR technology and process transformation initiatives, translating strategic priorities into structured implementation plans, milestones and measurable outcomes.
  • Manage the day-to-day PMO and delivery activities for HR systems initiatives, ensuring project timelines, actions, risks and stakeholder decisions are actively managed.
  • Partner with relevant stakeholders to ensure HR systems and processes meet data privacy, regulatory, security and audit requirements.
  • Coordinate global system rollouts across HR, Engineering and regional teams, including UAT, defect tracking, implementation readiness, cutover, launch and post-launch stabilization.
  • Partner closely with Engineering to ensure HR requirements, business rules, controls and launch expectations are clearly understood and incorporated into product delivery.
  • Review existing HR processes and identify opportunities to simplify, standardize and automate workflows before introducing new technology.
  • Develop and maintain HR system governance frameworks, including role-based access controls, permission matrices, approval structures and access review processes.
  • Partner with relevant stakeholders to ensure HR systems and processes meet data privacy, regulatory, security and audit requirements.
  • Maintain strong change-control, documentation and governance standards for system enhancements and process changes.
  • Support the design and rollout of automation and AI-enabled HR processes, identifying where policies, compliance requirements, approvals, controls, and human intervention need to be embedded within the employee journey.
  • Drive change management and adoption activities, including stakeholder engagement, communication, training, and rollout support across countries and HR teams.
 
What We Look For In You
    • Experience delivering HR transformation, HR technology, digital transformation, or enterprise systems programs in a Manager or Senior Manager capacity.
    • Strong hands-on project / program management and PMO experience, particularly across complex, cross-functional initiatives.
    • Good understanding of HR systems, processes and employee lifecycle workflows.
    • Comfortable partnering with technical teams.
    • Strong process improvement mindset with experience in workflow automation, digitalization or AI-enabled transformation.
    • Experience with system governance, access management, controls, or data privacy is highly desirable.
    • Able to operate with a high degree of ownership, push initiatives forward, challenge stakeholders constructively and manage multiple workstreams simultaneously.
Perks & Benefits
  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants
  • More that we love to tell you along the process!
 
Notice:
All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.

Skills Required

  • Experience delivering HR transformation, HR technology, digital transformation, or enterprise systems programs in a Manager or Senior Manager capacity
  • Strong hands-on project/program management and PMO experience across complex, cross-functional initiatives
  • Good understanding of HR systems, processes and employee lifecycle workflows
  • Comfortable partnering with technical teams and Engineering to incorporate HR requirements, business rules and controls
  • Experience coordinating global system rollouts including UAT, defect tracking, implementation readiness, cutover, launch and post-launch stabilization
  • Strong process improvement mindset with experience in workflow automation, digitalization or AI-enabled transformation
  • Experience with system governance, access management, permission matrices, controls, or data privacy
  • Ability to drive change management and adoption across countries and HR teams, including stakeholder engagement, communication and training

OKX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OKX and has not been reviewed or approved by OKX.

  • Fair & Transparent Compensation Pay is considered competitive or above market, especially in engineering, product, and legal roles across major hubs. This positioning is consistently cited as a major attraction for candidates.
  • Healthcare Strength Role descriptions indicate comprehensive medical, dental, vision, life, and disability coverage, with employer-paid premiums in some cases. Health coverage is highlighted alongside core benefits like PTO and parental leave.
  • Wellbeing & Lifestyle Benefits Allowances for education and fitness, meal perks and snacks, team-building budgets, and structured learning programs are described across locations. These extras enhance the total rewards package beyond base pay.

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The Company
HQ: Singapore
1,073 Employees
Year Founded: 2017

What We Do

Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.

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