HR Support Representative

Default Work Shift:

Day (United States of America)

Hours:

40

Salary range:

$22.83 - $34.69

Schedule:

Full Time

Shift Hours:

8 Hour employee

Department:

Human Resources

Job Objective:

Provides administrative and functional support to the Human Resources (HR) department. Answers and processes general HR related questions.

Job Description:

Education:
Required: High school diploma, GED or higher level degree
Preferred: Bachelor's degree
Licensure/Certification:
Preferred: HR certification
Experience:
Required: Two (2) years of HR experience or Bachelor’s degree in lieu of experience
Preferred: HR experience in healthcare

Reports To: HR Relationship Manager Supervises: N/A Ages of Patients: N/A Blood Borne Pathogens: Minimal/ No Potential

Skills, Knowledge, Abilities:

Ability to operate general office equipment (i.e., computer, printer, scanner, telephone, etc.), Ability to prioritize tasks and manage time efficiently to meet deadlines, Ability to provide excellent customer service to all patients, visitors, co-workers and guests, Ability to type accurately and quickly using a keyboard, including the function keys, Establishes and maintains effective working relationships, Knowledge of MS Office Suite (Excel, Word, Outlook and Power Point) and HR information systems, Problem solving skills to identify issues and formulate effective solutions, Self-motivated, self-starter, and ability to organize efforts around helping to create a positive experience, Written and verbal communication skills

Essential Responsibilities

1. Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.

2. Coordinates pre-employment process for new hires; new employee pre-employment examinations, processes background check, completes enrollment for orientation attendance; ensures New Employee Checklist is completed.

3. Reviews and validates required new hire forms for completeness, accuracy and appropriate signatures. Communicates average rate with overtime to new hires as applicable.

4. Reviews benefit plans and enrollment options with new hires and employees; escalates complex questions and issues to HR Representative or Benefits Specialist.

5. Processes new employee badge and assigns security access when appropriate.

6. Supports HR Representative as needed with General Orientation (GO) and Rewards and Recognition programs.

7. Verifies and documents status of professional licensure and certification for all licensed and certified positions upon hire, promotion and renewal by utilizing the primary source verification; escalates to HR Relationship Manager as needed.

8. Distributes compliance emails to employees and their leaders for life support certifications as needed.

9. Accurately enters and reviews status changes, compensation changes, benefit elections/changes, licensure/certification and corrective action forms in HRIS system as outlined in applicable protocol; identifies opportunities for improvements on protocols and collaborates with Lead-HR Support Representative and HR Representatives to ensure accuracy.

10. Maintains data integrity to ensure that employee data is accurate, consistent, complete, and valid throughout employee life cycle.

11. Collects and enters student, physician, and contractor data in HRIS system.

12. Prepares termination packet for HR Relationship Manager; processes employee terminations in HRIS as outlined on termination checklist; identifies outstanding relocation and sign on bonuses repayment obligations and notifies HR Representative.

13. Creates and maintains electronic personnel files and conducts audits as requested.

14. Assists HR team with file preparation for audits and surveyors using checklist.

15. Assists in directing employees to utilize 3rd party employment verification vendor and seeks leadership support as needed.

16. Covers front desk and main phone line as scheduled; answers general HR questions; directs phone calls and walk-ins to appropriate team member.

17. Processes EDD SDI/Paid Family/Unemployment Claims; escalates complex claims to HR Representative as needed.

18. Acts as back up to Leave of Absence (LOA) Specialist in sending out confirmation of return to work emails for employees and reconciling the LOA log from Matrix.

19. Performs other duties as assigned.