MSX International is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.
Job DescriptionActively partnering with team members, regional stakeholders and local markets, you will play a key role in supporting the end to end service delivery of People Operations.
You will be the first point of contact for all people operations queries and requests across the European Region. You will provide query management and data / administration, guidance and advice (via case management tool or other channels) to employees, line managers and senior leaders.
- Triage inquiries pertaining to People Operations in an accurate and timely manner utilizing internal resources.
- Communicate and advise on simple People Operations policies and services in a consistent manner.
- Perform administration and fulfilment on identified employee lifecycle processes across markets.
- Execute all human resources transactions such as onboarding, termination, staff movement, HR reporting, internal audit, personnel information management and contract management.
- Ensure compliance with employee data protection policies.
- Identify opportunities to continuously improve the employee experience.
- Properly update the information in the knowledge management system.
- Meet key metrics. These may include timeliness, accuracy, quality, tone, error-rate, and/or others
Bachelor’s Degree or equivalent work experience.
Experience:
- At least 1-year experience in HR Generalist role
- (PRE) Experience in international company and/or shared services HR function
Competencies/ Other skills:
- Results oriented: ability to recognize what results are important and what steps need to be taken to achieve them.
- Detail oriented: attention to the details and understand causes instead of just the effects.
- Process driven mindset: believe in guidelines and efficiency, follow the process and suggest ideas for continuously improving.
- Comfortable with a fast-paced environment and successfully manage multiple priorities and volumes.
- Team player.
- HRIS or service desk package
Languages: • Dutch and English
Availability to travel on demand
Additional InformationMSXI Purpose
To empower Movers and Makers to thrive in our ever-changing world
The MSXI Mission
To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored and innovative solutions
The MSXI Vision
To enhance every journey in the world of mobility
MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
With over 5,000 employees based in more than 80 countries across the globe.
If you have any questions feel free to contact the recruiter for the Benelux market [email protected]. You can also connect with us on LinkedIn ; linkedin.com/in/annette-van-kleef-703b851a
Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
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What We Do
MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.








