Job Description:
Role Title: HR Supplier Specialist (L07)
Company Overview:
Synchrony (NYSE: SYF) is a leading consumer financing company that has been at the heart of American commerce and opportunity for nearly a century. Synchrony delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most. Leveraging innovative solutions that are shaping the future of retail commerce, Synchrony supports the growth and success of some of the nation’s most respected brands, alongside hundreds of thousands of small and midsize businesses, including health and wellness providers. Committed to excellence in service and culture, Synchrony is proud to be named as #3 as a Great Place to Work® in India and is honored to be ranked the #1 Best Company to Work For® in the U.S. by Fortune magazine and Great Place to Work®. For more information, visit www.synchrony.com.
Role Summary/Purpose:
The Analyst for HR Supplier Management shall assist the HR Supplier management Team in the complete lifecycle of the supplier relationship from onboarding to offboarding. The role shall assist in identifying, reporting, and managing the risks of suppliers in all aspects of the relationship and will contribute to the execution of all required oversight activities in keeping with Synchrony’s policies and procedures. The role shall also help ensure the suppliers’ performance delivery and execution of contracted services or products to Synchrony.
Key Responsibilities:
- Serve as subject matter expert for the HR team on Synchrony’s supplier management program including onboarding, payments, monitoring and offboarding.
- Work with HR Supplier SME’s and cross-functionally with Finance, Sourcing, Supplier Risk Management, Regulatory, HR Functional Surveillance, Compliance, and Audit teams to drive compliance with Supplier Management procedures and standards.
- Create and maintain accurate supplier engagement risk profiles
- Timely completion and closure of evaluations, monitoring tasks, risk, risk acceptances, and contract depositions. Develop exit plans to outline alternative options to current suppliers with whom Synchrony has high/complex dependencies.
- Connect with supplier to mitigate any challenges on service agreements and deliverables.
- Perform other duties and/or special projects as assigned.
Required Skills/Knowledge:
- Bachelor Degree with 1 to 3 years of experience in vendor Management /Supplier Management or in lieu of a degree 3 to 5 years of experience in vendor Management /Supplier Management
- 1 years working knowledge and Experience with Coupa
Desired Characteristics:
- Experience with vendor management and/or experience in risk management.
- Excellent organization, prioritization, and analytical skills
- Excellent interpersonal, oral and written communication skills are essential
- Experience managing highly sensitive and confidential information
- Ability to communicate with and influence all levels of the organization and drive change
- Ability to successfully navigate complex problems and business situations
- Ability to take ownership of projects as assigned and drive them to successful, on time completion, with attention to detail
- Demonstrated success working in a demanding, high-performance work environment and team-oriented culture
- Proficiency in Microsoft Word, Excel and PowerPoint
Eligibility Criteria:
- Bachelor Degree with 1 to 3 years of experience in vendor Management /Supplier Management or in lieu of a degree 3 to 5 years of experience in vendor Management /Supplier Management
Work Timings:
This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs)
We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR. Occasionally you may be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in person engagement activities such as business or team meetings, trainings, and culture events.
For Internal Applicants:
- Understand the criteria or mandatory skills required for the role, before applying
- Inform your manager and HRM before applying for any role on Workday
- Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
- Must not be any corrective action plan (First Formal/Final Formal, LPP)
- L4 to L6 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible.
- L04+ Employees can apply
Grade/Level: 07
Job Family Group:
Human ResourcesSkills Required
- Bachelor’s degree and 1 to 3 years of experience in vendor management or supplier management
- Alternatively, 3 to 5 years of experience in vendor management or supplier management without a degree
- At least 1 year of working knowledge and experience with Coupa
- Experience with vendor management and/or risk management
- Excellent organization, prioritization, and analytical skills
- Excellent interpersonal, oral, and written communication skills
- Experience managing highly sensitive and confidential information
- Ability to communicate with and influence all organizational levels and drive change
- Ability to navigate complex problems and business situations
- Ability to own projects and complete them successfully and on time with attention to detail
- Experience working in a demanding, high-performance, team-oriented environment
- Proficiency in Microsoft Word, Excel, and PowerPoint
Synchrony Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synchrony and has not been reviewed or approved by Synchrony.
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Parental & Family Support — Parental leave is described as extensive, with long paid leave for birthing parents and additional paid leave for all new parents. Backup childcare and eldercare options provide practical support for caregiving needs.
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Wellbeing & Lifestyle Benefits — Well-being offerings are broad, spanning integrated wellness tools, dedicated well-being coaches, and an enhanced assistance program. Reimbursements for activities like fitness apps, swimming lessons, art classes, and meditation, along with pet telehealth and adult orthodontia, reinforce lifestyle support.
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Fair & Transparent Compensation — Pay practices emphasize pay equity across gender and race and a high wage floor for U.S. hourly roles. These signals aim to underpin fairness in base compensation across the organization.
Synchrony Insights
What We Do
At Synchrony (NYSE: SYF), we’re changing what’s possible for people and businesses every single day. From offering financing options to creating innovative tech, we help make shopping go smoothly across a variety of industries, like retail, auto, travel and home. Synchrony is one of the largest issuers of store credit cards in the United States. We help consumers pay over time for important expenses, issue co-branded cards for small- and medium-sized business credit products, as well as offer consumer savings products through Synchrony Bank. So, how can we change what’s possible for you?
