The Role
The HR Supervisor oversees HR administration, including recruitment, onboarding, employee relations, compliance, payroll, and employee lifecycle management while ensuring adherence to local labor laws and company policies.
Summary Generated by Built In
APPLICANT IS REQUIRED TO BE ARMENIAN CITIZEN, WITH EXCELLENT KNOWLEDGE OF ARMENIAN, ENGLISH AND RUSSIAN
This position is responsible for supervising the daily Human Resources administration, employee lifecycle processes, HR compliance, and local statutory documentation requirements in accordance with the Labour Code of the Republic of Armenia, internal policies, and Kempinski standards.
This position is responsible for supervising the daily Human Resources administration, employee lifecycle processes, HR compliance, and local statutory documentation requirements in accordance with the Labour Code of the Republic of Armenia, internal policies, and Kempinski standards.
The role ensures smooth HR operations across recruitment administration, onboarding, employee records, leave administration, payroll coordination, and employee relations, while supporting the Human Resources leadership team.
Key Responsibilities
Recruitment & Application Handling
· Supervise vacancy administration and ensure all positions are posted on approved recruitment channels.
· Ensure employment requests and candidate applications are acknowledged within 48 hours.
· Coordinate interview scheduling with Department Heads and maintain recruitment trackers.
· Ensure timely communication and professional candidate experience throughout the hiring process.
· Supervise issuance of offers, employment documentation, and pre-employment checks in line with Armenian legal requirements.
Onboarding & Employment Documentation
· Supervise and coordinate onboarding of all new joiners.
· Ensure all employment contracts, job descriptions, consent forms, and mandatory legal annexes are signed before commencement.
· Ensure accurate registration of employees in local systems and state-required reporting platforms.
· Coordinate probation follow-up and confirmation processes.
HR Administration & Legal Compliance
· Supervise the maintenance of complete and audit-ready employee files, both physical and electronic.
· Ensure accurate administration of:
o annual leave
o sick leave
o maternity and childcare leave
o unpaid leave
o business trips
o overtime and shift schedules
· Ensure all documentation is compliant with the RA Labour Code, internal policies, and document retention requirements.
· Support preparation of employment certificates, salary certificates, embassy letters, and disciplinary documentation.
Payroll & HR Systems
· Enter employee master data and payroll-related inputs in local Armenian Software
· Ensure accurate monthly updates for:
o salary changes
o bonuses
o deductions
o leave balances
o attendance / timesheets
· Coordinate with Finance for payroll closure and reconciliation.
· Maintain HR dashboards, reports, and headcount statistics.
Employee Relations & HR Operations
· Provide first-line support to employees on HR policies, attendance, leave, benefits, and employment documentation.
· Supervise HR office presentation standards, communication boards, employee areas, lockers, and cafeteria notices.
· Support engagement activities, colleague anniversaries, recognition moments, and internal communication initiatives.
Exit Management
· Supervise offboarding documentation and clearance process.
· Ensure final settlements, leave reconciliations, and statutory documents are prepared.
· Conduct or coordinate exit interviews.
· Ensure issuance of employment certificates and legal release documents on the last working day.
Supervisory Responsibilities
· Guide and support HR Coordinators / HR Administrators where applicable.
· Monitor quality and timeliness of HR administration processes.
· Support HR audits, pre-opening documentation readiness, and policy implementation.
Skills, Knowledge and Expertise
· Strong knowledge of the Labour Code of the Republic of Armenia
· Good understanding of local payroll administration and statutory reporting
· Experience with Armenian Software system
· Knowledge of military registration, sick leave certificates, and state reporting processes
· Strong MS Office skills
· Excellent English, Armenian, and Russian preferred.
About
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Skills Required
- Strong knowledge of the Labour Code of the Republic of Armenia
- Good understanding of local payroll administration and statutory reporting
- Experience with Armenian Software system
- Knowledge of military registration, sick leave certificates, and state reporting processes
- Strong MS Office skills
- Excellent English, Armenian, and Russian
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The Company
What We Do
Kempinski Hotels is a German luxury hotel management company, recognized as Europe's oldest luxury hotel group, operating upscale hotels worldwide and focusing on creating memorable guest experiences.
