Overview
The Retail HR Business Partner plays a key role in supporting the people agenda across Retail organization. Working Partnering closely with Retail Leaders, this role provides broad exposure across HR business partnering, talent acquisitions, employee relations, and talent development. This is an exciting opportunity for a HR professional seeking to deepen business partnering capabilities while contributing to the growth, engagement, and development of teams within one of the world’s most iconic luxury brands.
Key Accountabilities
Strategic Business Partnership
- Act as a key HR partner to Retail leaders, providing guidance on talent and employee matters.
- Partner with business leaders to support organizational effectiveness and execution of people initiatives.
- Coach managers on performance management, employee development, and change-related matters.
- Run the performance management cycle for the retail population — goal setting, mid-year, year-end, and calibration.
- Utilize workforce data and HR metrics to support hiring, talent, and organizational decisions.
- Build strong partnerships through a solid understanding of retail operations and business priorities.
Talent Acquisition & Candidate Experience
- Manage full-cycle recruitment for Retail positions, including sourcing, screening, interviewing, offer development, and onboarding.
- Partner with hiring managers to understand hiring needs and develop effective recruitment plans.
- Build and maintain talent pipelines to support current and future staffing needs.
- Ensure a positive and engaging candidate experience throughout the recruitment process.
- Track recruiting activity and market trends to support workforce planning and hiring outcomes.
Employee Relations & Leadership Coaching
- Provide guidance and support on workplace matters, investigations and policy interpretation.
- Partner with managers to address employee issues in a fair, consistent, and compliant manner.
- Coach leaders through difficult conversations and employee situations.
- Support manager capability development across the Retail organization through coaching resources, toolkits, and development programs.
- Coordinate and support culture and engagement initiatives for the Retail organization, translating employee feedback into actions that leaders hold.
- Foster a positive, inclusive, and respectful work environment.
Talent Management & Development
- Coordinate Career Compass programs across the Retail organization — career pathways, development conversations, and internal mobility made visible and accessible to every employee.
- Manage the retail learning calendar and drive delivery across store populations.
- Partner with leaders to identify and develop talent, build succession depth, and drive talent review and internal mobility across the Retail organization.
- Facilitate calibration and talent planning activities to promote consistency and fairness.
- Support onboarding and development initiatives that help employees succeed and grow within the organization.
- Coordinate retail leadership development initiatives that strengthen how managers coach, develop, and hold performance conversations.
Required Qualifications
- Bachelor’s degree or higher.
- 5+ years of progressive HR experience, including HR Business Partnering and full-cycle recruitment responsibilities.
- HR experience supporting retail populations within luxury retail environments is highly preferred.
- Good understanding of talent strategy, employee relations, workforce planning, performance management, and organizational effectiveness.
- Exceptional interpersonal, communication, coaching, and relationship-building skills.
- Organized and focused to drive meaningful results, process improvements, manage complexity, and meet operational deadlines.
- Ability to build effective relationships with employees, managers and cross-functional partners.
- Fluent in both English and Korean.
Skills Required
- Bachelor's degree or higher
- 5+ years of progressive HR experience
- Experience in HR business partnering
- Full-cycle recruitment experience
- Understanding of talent strategy, employee relations, workforce planning, performance management, and organizational effectiveness
- Exceptional interpersonal, communication, coaching, and relationship-building skills
- Ability to drive results, improve processes, manage complexity, and meet operational deadlines
- Ability to build relationships with employees, managers, and cross-functional partners
- Fluency in English and Korean
- HR experience supporting retail populations within luxury retail environments
Tiffany & Co. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tiffany & Co. and has not been reviewed or approved by Tiffany & Co..
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Parental & Family Support — Paid parental leave and family-building supports such as adoption and surrogacy assistance are prominently featured. Additional paid family-care leave and supportive policies reinforce a family-forward package.
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Healthcare Strength — Core medical, dental, and vision coverage is emphasized as part of the standard offering. Inclusive coverage elements and health-related reimbursements are referenced in company materials.
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Wellbeing & Lifestyle Benefits — A holistic “My Tiffany” well-being ecosystem spans mental, emotional, physical, and financial support. A strong employee purchase program and charitable matching through Tiffany Cares add distinctive lifestyle value.
Tiffany & Co. Insights
What We Do
In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn. Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality. The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.







