HR Specialist

Posted 2 Days Ago
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Hiring Remotely in Mexico City, Ciudad De México, MEX
Remote
Senior level
Logistics • Other
The Role
Serve as primary HR contact for employees and managers across the CAMEX region. Advise on HR policies, onboarding, performance and talent management, labor issues, payroll interfaces, and employee engagement. Implement HR programs, process improvements, budget management, vendor coordination, training facilitation, and support D&I and wellbeing initiatives. Partner with COEs and legal to ensure compliance and execute HR projects and surveys.
Summary Generated by Built In

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Key Responsibilities May Include:

  • Serve as the first point of contact for employees and managers, providing advice and support on HR processes, policies, and employee-related queries.
  • Support and implement programs that align organizational structure, people capabilities, systems, and culture with business strategy.
  • Develop and maintain effective programs for employee retention, promotion, engagement, talent management, organization design, performance management, compensation, and benefits.
  • Coach and guide line managers on using the HR self-service model, including Workday case creation and accessing resources on the central employee hub.
  • Ensure compliance with legal requirements in day-to-day employee management, partnering with the legal department when necessary to mitigate risks.
  • Support and enhance the delivery of onboarding, training, and compliance initiatives for new starters and existing employees.
  • Provide support and training for annual HR processes, including performance reviews, annual salary reviews, talent reviews, and employee engagement surveys (e.g., Pulse Surveys).

Align corporate programs, policies, practices within CAMEX region. Implementing market trends and proven practices in HR such as engagement, labor climate.  Uses of state-of-the-art systems and data analysis to give support and advice to internal areas in HR matters, such as: employees development plans, labor, organizational design, Talent management review, Performance management. Maintain a close relation with all level employees and give coaching or mentoring.  Managing area budget and reports. Point of contact with Latam COES´ and internal clients.  Support sustainability and D&I initiatives and Wellbeing as well.

HR Specialist will be responsible to ensure the tactical resolution of internal customer.

Is the link between employees and managers and SSO.

Provides advice in problem resolution and in regards of HR policies

Interphases with COE’s for the appropriate implementation of hiring, on boarding, performance management, labor grievances, payroll and payment issues, benefits and off boarding.

Ensures all the employee’s queries are properly addressed through the corresponding HR processes.

Process Efficiency / Continuous improvement. Identify opportunities to enhance processes and structures.

HR Budget management

Climate survey (BPS)

Performance appraisal process

Great place to work/Top Employers certification process

Onboarding / offboarding

HR Projects ad-hoc

Personnel administration/services

Internal client’s evaluation (HR/Personal)

Annual objectives

KPI

Climate survey

Team player, proactivity.

Confidentiality

Training facilitator / Training management

Advice on positions and salaries / Advice on comps with clients

Labor matters (law LFT, government instances and updates.

HR Vendors (Mexico & Central America like: EY, Deloitte, Manpower, Labor firm)

Talent Management review advisor

Optimizing performance process advisor

International Transfers

Knowledge of human resources areas: Organizational Development, Labor, Compensations, Training & Development

• ERP knowledge

• International company experience with more than 500 employees

Process Mapping

  • Minimum of 5 years of experience as a human resources generalist or specialist.
  • Knowledge regarding human resources processes, policies, ERP, Talent Management, Performance Cycles,  
  • Previously worked in international companies
  • It is required to have a degree in Industrial Relations, Administration, HR Career, Industrial Engineer.

English Fluency (speaking, writing, and reading)

Remote Type

Hybrid Remote

Skills to succeed in the role

Adaptability, Empathy, Employee Experience, Experimentation, Human Resource Case Management, Organizational Change Management, Performance Management (PM), Relationship Building, Succession Planning, Taking Ownership, Teamwork, Understand Customers, Work Performance

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].

Skills Required

  • Minimum of 5 years experience as a human resources generalist or specialist
  • Degree in Industrial Relations, Administration, Human Resources, or Industrial Engineering
  • English fluency (speaking, writing, and reading)
  • Experience working in international companies (500+ employees)
  • Knowledge of human resources areas: Organizational Development, Labor, Compensation, Training & Development
  • Experience with ERP systems and HRIS (e.g., Workday) and HR self-service models
  • Experience with talent management, performance cycles, succession planning, and employee engagement surveys
  • Knowledge of labor law (LFT) and handling labor grievances and government instances
  • Experience with process mapping, process efficiency and continuous improvement
  • Experience managing HR budget, KPIs, and vendor relationships (e.g., EY, Deloitte, Manpower)

CHEP Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CHEP and has not been reviewed or approved by CHEP.

  • Retirement Support The 401(k) employer match is portrayed as competitive and supportive of long‑term savings. Retirement programs are frequently positioned as a strong part of the total rewards package.
  • Equity Value & Accessibility The Brambles MyShare plan offers company‑matched share purchases after a holding period, enhancing long‑term wealth potential. This structure can be particularly valuable for those planning to stay through the match cycle.
  • Leave & Time Off Breadth PTO, paid holidays, and paid volunteer time are consistently highlighted as strengths, with PTO often increasing with tenure. Time‑off programs are described as solid compared with typical offerings.

CHEP Insights

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The Company
6,172 Employees
Year Founded: 1945

What We Do

CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com. Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand. With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.

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