HR Specialist

Job Description:

Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. Since 2011, we have been tirelesslyAt Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.
We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders. delivering on our promises to immigrants sending their hard earned money home. Today, we are proud to have served millions of customers globally with Remitly and our newly launched Passbook app to provide immigrants access to banking. We strive daily to meet our promise to our customers by building peace of mind into everything we do.

You Will:

• Maintain the accuracy, integrity, and confidentiality of all employee and benefits-related data.
• Facilitate new hire onboarding by conducting benefits orientation and assisting with timely enrollment in applicable company benefits.
• Act as the subject matter expert (SME) for both company-sponsored and statutory benefits, including hosting orientation sessions for new programs or changes to existing ones.
• Manage the end-to-end processes for enrollment, renewal, and distribution of HMO, group life insurance, and other applicable wellness or subscription benefits.
• Liaise with third-party vendors, healthcare providers, and government agencies (SSS, PhilHealth, Pag-IBIG) to address employee concerns and process requirements.
• Handle day-to-day benefits administration workflow including ticket management, escalations, and employee inquiries with a strong sense of compassion and urgency.
• Build and maintain compassionate partnerships with employees while addressing benefits-related concerns to ensure a positive employee experience.
• Process and submit required documentation to government agencies for new hires, resignations, loans, maternity/sickness claims, and other mandatory reports.
• Administer and monitor statutory benefits such as SSS sickness/maternity, HDMF loans, and PhilHealth claims, ensuring accurate processing for payroll inclusion.
• Record and track employee claims such as medicine and optical allowance, flu vaccine, and other health or wellness-related entitlements.
• Prepare and issue certifications of contributions (SSS, HDMF, PhilHealth) as requested by employees or required for processing benefits claims.
• Monitor government regulations, policy updates, and benefits trends to ensure compliance and proper internal application.
• Support automation initiatives and process enhancements in coordination with IT or HRIS teams (e.g., benefit bots, JIRA, or Slack automation).
• Maintain updated benefit documentation and self-service materials for employees, including FAQs and quick-reference guides.
• Continuously improve policies and practices related to benefits administration in alignment with local employment laws and global HR standards.

You have:

• At least 3+ years HR experience specifically compensation and benefits/payroll.

• A high level of confidentiality.

• A data-driven and analytical approach.

• Demonstrated strength in regulatory compliance required.

• A strong sense of urgency and sound judgment

• Has initiative and resourcefulness in meeting set deadlines

• In-depth knowledge in HR best practices and local labor laws.

• Alignment with Remitly’s mission, vision, and cultural values.

• Be amenable to work onsite in Greenfield, Mandaluyong and demonstrate flexibility to work on a shifting schedule.

Our Benefits:

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.