Founded in 2014, Crossroads Talent Solutions, LLC is a veteran-led SBA 8(a) and Service-Disabled Veteran-Owned Small Business headquartered in Maryland, delivering trusted program management, administrative, and mission support services to federal agencies nationwide. For more than a decade, we have supported critical operations for partners including the U.S. Army, U.S. Air Force, U.S. Navy, U.S. Marine Corps, National Guard, Defense Health Agency (DHA), National Oceanic and Atmospheric Administration (NOAA), Small Business Administration (SBA), U.S. Citizenship and Immigration Services (USCIS), U.S. Attorney’s Office (USAO), and the U.S. Department of Agriculture (USDA). Known for our integrity, transparency, and commitment to excellence, Crossroads has built a solid reputation as a reliable federal partner dedicated to delivering measurable performance and taking care of the people who make each mission possible.
**Contingent Upon Award**
Position Overview
Supports recruitment and staffing operations by reviewing applicant materials, maintaining HR systems, and assisting with hiring actions. This role ensures accuracy, efficiency, and compliance across the recruitment lifecycle in support of workforce staffing objectives.
Scope of Work Oversight
- Recruitment and staffing support services
- Application review and qualification verification
- HR systems management and data tracking
- Reporting, compliance, and workflow support
Key Responsibilities
- Review applications and supporting documentation
- Maintain and update HR systems
- Support onboarding and hiring actions
- Respond to applicant inquiries
- Assist with reporting and tracking
Qualifications
- High school diploma (or equivalent)
- 2+ years of administrative or HR support experience
- Proficiency with Microsoft Office and standard HR/administrative systems
- Strong communication, organizational, and interpersonal skills
- Ability to perform in a high-volume, fast-paced environment
Work Environment
- Primarily on-site, with presence required to meet mission and operational needs
- Telework may be authorized on a case-by-case basis depending on business requirements
- High-volume, fast-paced environment supporting critical federal hiring operations and national security missions
Benefits
At Crossroads, we invest in our people by offering a comprehensive benefits package that supports your health, financial future, and overall well-being.
- Comprehensive Medical, Dental & Vision
- 401(k) with Employer Match
- Employer-Paid Life & Disability Insurance
- Generous PTO & Paid Holidays
- Flexible Spending Accounts
- Wellness & Employee Assistance Programs
Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Equal Opportunity Employer/Veteran/Disabled
Skills Required
- High school diploma or equivalent
- 2+ years administrative or HR support experience
- Proficiency with Microsoft Office and HR/administrative systems
- Strong communication, organizational, and interpersonal skills
- Ability to perform in a high-volume, fast-paced environment
