HR Specialist (Portugal)

Can you seamlessly switch from coaching a manager through a highly sensitive, confidential employee relations issue to meticulously auditing a local payroll cycle or coordinating team travel logistics without missing a single detail?

About TIko

Tiko is an African nonprofit committed to strengthening the potential and resilience of adolescent girls across Africa. We address the “Triple Threat” of unintended pregnancy, HIV infection, and sexual and gender-based violence by building local health ecosystems that provide stigma-free, no-cost, quality-assured services.

Our model brings together key local actors: community-based organizations (CBO) with peer mobilisers who act as health companions to girls; public and private health clinics that deliver care; and retail partners that redeem Tiko Miles -our behaviour-change incentive programme that rewards service uptake and feedback.

We invest in partners by strengthening CBO capacity, training frontline workers and providers, supporting clinic quality improvement, and compensating partners based on performance. Our technology platform connects all actors by enabling referrals, verifying service delivery, facilitating payments, and generating real-time data.

Tiko operates in six countries: Kenya, Ethiopia, Uganda, Burkina Faso, South Africa, and Nigeria, with additional offices in Portugal, the Netherlands, and the United Kingdom. For a clear overview of our work, we recommend watching this short video.

Globally, our team consists of +250 enthusiastic, international colleagues. Whether you are working from our biggest office in Nairobi, the fast-growing office in South Africa, or from home, our people are young, and our culture is global and dynamic. Our work environment is fast-paced, informal, and friendly. 

For this position, we welcome applicants from Lisbon or Porto, as the role requires in-office attendance once a week.

The Job

We are looking for an HR Specialist to operationalise our People strategy and elevate the employee experience across Tiko Portugal. In this role, you will be the dedicated HR anchor and single point of contact for our Portuguese entity, ensuring a seamless, high-quality delivery of Human Resources services.
This is a dynamic, high-ownership position that bridges the gap between strategic advisory and gritty, hands-on operational execution. You will partner closely with local managers to guide them through workforce planning and performance frameworks, while simultaneously ensuring our day-to-day HR infrastructure runs like clockwork.
Key Responsibilities

Strategic Advisory & Employee Coaching

• Dedicated Advisory: Act as the primary HR point of contact for Tiko Portugal, providing professional guidance on local team structures, workforce planning, and performance management.
• Employee Relations: Assist people leaders in navigating sensitive employee issues, conflict resolution, and the deployment of performance management frameworks.
• Policy Enablement: Drive clear understanding and adoption of internal HR policies, guiding teams through process transitions with confidence and clarity.
  

 General HR Operations & Local Compliance

• Lifecycle Management: Deliver a comprehensive, welcoming onboarding experience for new hires and manage structured exit processes, including local HR asset recovery logistics (such as equipment collections).
  
• Data & Payroll Systems: Provide robust local payroll support and maintain high data integrity by keeping our HRIS (BambooHR) accurately updated.
• Strict Discretion: Execute all operational duties with absolute rigor and exceptional judgment, ensuring strict confidentiality and full compliance with local data protection regulations (GDPR / RGPD).
  

Culture, Engagement & Cross-Functional Projects

• Initiative Delivery: Partner with managers and supervisors to implement local culture and engagement initiatives that foster long-term team cohesion.
• Event Logistics: Own the end-to-end coordination of local team events, including managing the associated internal travel logistics.
• Fluid Collaboration: Jump into wider global People team initiatives, running or supporting ad-hoc projects as needed to help out colleagues.

About You

You are a rare hybrid in the HR world: a deeply empathetic communicator with high emotional intelligence, paired with a fiercely practical "roll up your sleeves" attitude to get stuff done. You don't get overwhelmed by competing priorities; instead, you rely on your strong organizational skills and resilience to navigate an ever-changing, fast-paced environment. You are naturally curious, solutions-oriented, and value deep operational rigor - because you know that a great employee experience is built on a foundation of flawless execution.

Education: Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.

Experience: 3–5 years of progressive HR experience, including 1–2 years dedicated to coaching and guiding managers through the employee lifecycle.

Operational Know-How: Solid background in core HR operations (payroll support, onboarding/offboarding, local compliance) within product-led tech companies.

Tools & Systems: Hands-on experience with modern HRIS platforms (familiarity with BambooHR is a distinct advantage).

Languages: Professional fluency in both English and Portuguese.

Location: Currently based in Lisbon or Porto (with availability for weekly in-office collaboration).

Recruitment Process

• Step 1: Introductory call with our Recruiter - Around 30 minutes
• Step 2: Interview with the People Team - Around 60 minutes
• Step 3: Final interview with our COO and CTO - Around 60 minutes

Compensation & Benefits

The salary range per year for this position is €30 000 - €40 000 gross. Your final salary will be determined based on your experience and alignment with your future colleagues

In addition to your monthly salary, we offer you:

• Meal allowance of €10.46 per working day
• Medical insurance with Medis
• A personal development budget of €500 per year to invest in your professional growth 
  
• Permanent contract with 6 months of probation
• Flexible work arrangements, including hybrid options.
• Unlimited holiday days to use as you see fit - just coordinate with your team and take the time you need to recharge.
• The opportunity to shape a growing, impactful product and leave your mark on how we work
• A culture built on trust - we believe you’ll do your best without the need for unnecessary rules or micromanagement

The Details

Interested? Click Apply for This Job! Want more information? Check out our website Tiko – Do more with Tiko. We only accept applications through the apply links, not by email.

Important Recruitment Fraud Alert
Please be aware that Tiko maintains a professional and ethical recruitment process.

• Zero Fees: We do not charge candidates any fees for applications, interviews, or processing at any stage of the hiring journey.
• Fraud Prevention: If you receive a request for money, bank details, or "onboarding equipment" payments from someone claiming to represent us, this is not a legitimate request.
• Official Channels: We only communicate through our verified company email domain (@tiko.org).

If you are approached by anyone asking for payment in our name, please ignore the request.

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Tiko prioritizes integrity in our workplace and respects your privacy.
Tiko is committed to preventing any type of unwanted behaviour by its employees at work, including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct. This is why we will do reference and background screening checks on successful candidates before hiring. Tiko also participates in the Inter Agency Misconduct Disclosure Scheme. As part of this scheme, we will request information from your previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during your employment, or incidents under investigation when you left employment. By applying for this position, you confirm you have read and understood these recruitment procedures.

We value your privacy and understand the importance of safeguarding your personal data. We invite you to review our privacy notice for the recruitment process to understand how we collect, use, and protect your personal data during the recruitment process. Click here to view the document. By applying for this position, you acknowledge that you have read and understood our privacy notice.