About Citco:
Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1.8 trillion in assets under administration (AuA), we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com
About the Team & Business Line:
We’re a family-owned business, not a faceless corporation. This personal approach informs every aspect of our customer service, where we develop long-lasting relationships with our clients. But we don’t stop there: we also build these same bonds among our own teams, too. Here, we’ve created a community where colleagues support one another and different departments help others succeed. And here, we’ve cultivated a culture where employees care about our company values and live them in their work. At Citco, this people-centric philosophy is the core of who we are—and it shines through in everything we do, every day.
About the Role:
As an HR Specialist, you will be part of a team passionate about human capital operational excellence. This role actively supports the HR People Operations function by executing and administering the end-to-end Global Mobility process across all Citco locations. You will work in partnership with multiple stakeholders within and outside of HR to support seamless mobility operations and help the business achieve its goals.
The Role:
You will execute and administer the Global Mobility process, ensuring quality and timely service delivery
You will ensure accuracy in operational delivery and provide day-to-day advisory support to stakeholders including the Business
You will coordinate with external immigration vendors, immigration authorities and government agencies/bodies across Citco locations for assistance and guidance on immigration matters
You will maintain employee records and documents in electronic format and conduct regular audits of personal files to ensure completeness and accuracy
You will map and document current processes, identify process gaps and escalate recommendations for process improvements to the HR Manager
You will support the implementation of enhancements and simplifications to existing processes and procedures based on process reviews and stakeholder feedback
You will prepare and provide reports, data and information to the management team and other stakeholders on a regular basis
You will support additional tasks as required to provide a seamless relocation experience to candidates and employees
You will support process improvement initiatives and contribute ideas aligned with design thinking principles
You will adhere to and help maintain processes and procedures that ensure operational compliance with local regulations and regulatory requirements
You will support internal and external audits by providing relevant documentation and process information
You will be responsible for validation on the invoices raised by external immigration partners
About You:
You have a passion for your work and are ready to go the extra mile to deliver impactful results
You have the ability to work with a sense of urgency within a fast-paced and demanding work environment
You are a lateral thinker, highly organized with a high degree of attention to detail
You are computer literate – Microsoft Office, especially Excel and PowerPoint
You have a track record of delivering results that improve the employee experience and demonstrate effective stakeholder management
You have strong interpersonal, time management and communication skills, with the ability to engage effectively with a variety of stakeholders
You have the ability to work collaboratively with key stakeholders to contribute to innovative solutions
Experience in an advisory or Global Mobility or HR generalist role will be an added advantage
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What We Do
Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry. Today, we continue to pioneer award-winning services and technology solutions that meet ever changing markets. A commitment to investing in people, and proprietary technologies, has resulted in our reputation as the industry’s preeminent service provider, reassuring clients that their critical administration functions are in safe hands. Our thought leadership and ability to quickly navigate complex change means our clients can depend on us as trusted advisors to make informed decisions in response to market conditions. Our Divisions Citco Fund Services & Investor Relations CFS is the global leader in services for the alternative investment industry. With over 2,000 funds under administration and net assets exceeding $840 billion, we provide full service fund administration, fund accounting, net asset value calculations, investor relations, and more. Governance Services Leveraging our extensive global office network Citco Governance Services provides customised solutions, including corporate and global subsidiary governance, secretarial services, financial accounting and reporting, tax and audit liaison, and market entry services. Banking, Depositary & Custody Services Citco Banks operate in strategic financial centres and provide Institutional and Fund of Funds clients access to the funds universe through multiple communication and online real-time global funds platforms. Citco Technology Management Through our eight global development centres, Citco Technology Management provides secure infrastructures and develops award-winning technology products that underpin our commitment to service excellence.
