CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Key Responsibilities May Include:
- Monitor and enhance platform performance to optimize end-user experience and improve overall business process workflows.
- Collaborate with business stakeholders to gather requirements, assess platform capabilities, and convey system limitations and opportunities for improvement.
- Design, configure, and document platform enhancements, ensuring alignment with business objectives and adherence to best practices.
- Oversee development and testing processes, including unit testing, user acceptance testing, integration testing, and regression testing, to ensure successful implementation.
- Identify and implement system and process improvements to enhance efficiency, effectiveness, and data quality.
- Troubleshoot user requests, addressing technical issues related to workflows, security, and interfaces to support problem resolution.
- Create test scripts, participate in user acceptance testing, and develop training materials to assist with end-user training and adoption.
- Share expert functional and technical knowledge to improve team competence and ensure smooth platform operations.
We are looking for an HR Systems Specialist to join a global team supporting HR technology and processes. This is an individual contributor role focused on maintaining and enhancing HR systems, resolving issues, and supporting ongoing system improvements.
You will work closely with HR teams, technical partners, and external vendors to ensure HR systems run smoothly and meet business needs.
What You’ll Do- Support global HR system initiatives, including reporting, dashboards, and employee self-service tools
- Partner with HR, business teams, and technical teams to gather requirements and support system improvements
- Manage and resolve system-related inquiries through a case management process
- Investigate issues, identify root causes, and deliver effective solutions
- Assist with system updates, enhancements, and testing activities
- Support integration processes and data transfers between systems
- Ensure data accuracy, integrity, and compliance with internal policies and regulations
- Develop and maintain documentation for system processes and solutions
- Participate in system releases and help assess the impact of updates
- Contribute to ongoing projects and continuous improvement initiatives
- Support audit requests and help resolve data-related discrepancies
- Bachelor’s degree in Human Resources, Information Systems, Computer Science, or a related field (preferred)
- Experience working in an HR systems or HR operations environment
- Familiarity with HR technology platforms (such as cloud-based HR systems)
- Experience supporting system updates, testing, or implementations
- Strong problem-solving and analytical skills
- Ability to troubleshoot system and data issues effectively
- Experience with testing processes (unit testing, system testing, or user acceptance testing)
- Knowledge of change management and project workflows
- Strong attention to detail and commitment to data accuracy
- Excellent communication and stakeholder collaboration skills
- Ability to manage multiple priorities in a fast-paced environment
- A proactive mindset with a focus on continuous improvement
- Strong organizational skills and the ability to follow through on tasks
- Curiosity and willingness to learn new systems and tools
- A team-oriented approach with the ability to work across functions
- Collaborative global team setting
- Exposure to cross-functional projects and stakeholders
- Opportunity to contribute to improvements in HR technology and processes
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].
Skills Required
- Bachelor's degree in Human Resources, Information Systems, Computer Science, or related field
- Experience in HR systems or HR operations environment
- Familiarity with HR technology platforms
- Experience supporting system updates, testing or implementations
CHEP Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CHEP and has not been reviewed or approved by CHEP.
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Retirement Support — The 401(k) employer match is portrayed as competitive and supportive of long‑term savings. Retirement programs are frequently positioned as a strong part of the total rewards package.
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Equity Value & Accessibility — The Brambles MyShare plan offers company‑matched share purchases after a holding period, enhancing long‑term wealth potential. This structure can be particularly valuable for those planning to stay through the match cycle.
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Leave & Time Off Breadth — PTO, paid holidays, and paid volunteer time are consistently highlighted as strengths, with PTO often increasing with tenure. Time‑off programs are described as solid compared with typical offerings.
CHEP Insights
What We Do
CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com. Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand. With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.
